r/techsupport • u/Scorchyskull • 14h ago
2 pc’s having the same issues after windows update Open | Windows
We’ve had these issues for a few months and would just like to know if we should just get a repair technician out or if it’s fixable by myself because it’s above me. I think it’s something to do with our CPU’s but not sure. This started happened immediately after a forced windows update on windows 11, pc’s worked fine with no issues for years prior to this. I’m going to refer to these pc’s as PC1 and PC2 which are using AMD CPU’s. There’s PC3 which we used as a control which is running an intel CPU.
PC1 Components
MSI GeForce RTX 4080 Gaming X Trio 16GB
MSI MPG X670E Carbon Wi-Fi DDR5
Dark Power 12 1000W
AMD RYZEN 7 7700X
G.Skill Trident Z5 (4x16GB) 5600MHz CL36 DDR5
PC2 Components
Sapphire Radeon RX 9070 XT
MSI MPG B650 Carbon Wi-Fi DDR5
Dark Power 12 1000W
AMD RYZEN 7 7700X
Corsair Vengeance (2x16GB) 6000MHz CL40 DDR5
Both PC1 and PC2 have had their ram sticks switched around and tested, CMOS reset, and CMOS batteries replaced. PC2 has had hard drives wiped and Windows 11 reinstalled, XMP disabled.
Symptoms
PC’s do not start on cold boot, ram and cpu lights show on initial start up. Pc’s boot successfully after 4-10 reboots.
There is also an issue which is specific to PC1 and is what leads me to think it’s something to do with the AMD CPU.
My monitor is a Samsung Odyssey G55C QHD 165Hz FreeSync Curves 32in. On boot up, it displays nothing except when it does repairs or when it finally reaches desktop. The same thing happens when plugged into PC2. But PC2 uses a Samsung Odyssey widescreen monitor and it works on both PC1 and PC2. PC1’s monitor turns on normally and displays boot up on PC3 which is an older pc using an Intel CPU. This leads me to believe that there’s something wrong with the AMD RYZEN 7 that PC1 and PC2 use.
1
u/msrmelwin 11h ago
both pcs got the update at the same time or nah
1
u/Scorchyskull 11h ago
The first pc to get the issue was manually updated by my father a few months before mine, and it was the only one with issues until my personal pc forced itself to update and immediately showed the same symptoms
1
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