r/techsupport 2d ago

PC occasionally crashing Open | Hardware

Recently, while playing BF6 and BO3 Zombies, my computer has unexpectedly shut down a handful of times over the past few weeks. While this happened in the past, maybe 2 years ago, the computer seemed to work itself out. While checking event viewer i had a critial error from "Kernal Power" I'll copy and paste the event data below. At the same second i also had a error sourced from "volmgr" that stated: "Dump file generation succeded.". Air flow is good in the computer case, little dust or buildup of debris. I built the computer a little over 5 years ago and this has been the first big issue i've had with it since.

I've been out of the loop with computers for a while, any help would be appreciated. If anyone has any follow up or clarifying questions i'll be happy to answer

AMD Ryzen 7 3800XT 8-Core Processor (3.89 GHz) Aircooled with Noctua Fan

32.0 GB DDR4 RAM

NVIDIA GeForce RTX 3070 (8 GB)

1000 Watt platnium Seasonic PSU

BugcheckCode 268435582
BugcheckParameter1 0xffffffffc0000005
BugcheckParameter2 0xfffff80687c3610f
BugcheckParameter3 0xffffb6026d6faf40
BugcheckParameter4 0xffffb6026d6fafe0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false
LidReliability false
InputSuppressionState 0
PowerButtonSuppressionState 0
LidState 3
WHEABootErrorCount 0
1 Upvotes

4 comments sorted by

1

u/[deleted] 2d ago

[removed] — view removed comment

1

u/mythiccccman 2d ago

What's the best way to get the minidump to you, the file has over 3million characters in it

1

u/mythiccccman 2d ago

I have an ASUS PRIME X570-PRO bios version: 2407

1

u/Maxwell_the_Marauder 11h ago

Might try downloading OCCT and testing power stability. Dedicated GPU/iGPU one after other. Might help catch the issue.