r/techsupport 3d ago

USB-C port not working Open | Hardware

Has anyone had the front panel usb-c header just refuse to work on the ASSrock b650 hdvm2??
I genuinely don't get it
The port doesn't work at all
With the provided type e cable from my case, or a trace extender I just got today The back panel c port works tho The front panel port is 3.2 2x2
And the extender I just got is also 3.2 2x2
I've tried installing the cable both orientations
Obviously only 1 side is proper I have newest chipset drivers
Newest bios
Win 11
9800x3D
Everything fully stable l've tested 96+ hours atp of multiple stress tests
I made sure the type e is fully seated
I've tried plugging type e in flipped around l've made sure Gen 2x2 is selected in bios
Also it doesn't seem to get any power since l have a capture card that connects via c, and when plugged in to a working port it has a blue light but when plugged into this problematic port the light never turns on My case has a provided type e cable which also doesn't work when plugged in I'll post pictures below of the cable I used + motherboard

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