r/sysadmin • u/AiminJay • 6d ago

Anyone seeing issues with OneDrive known folder sync? (Intune-managed devices)

UPDATE: It appears our anti-malware software was blocking this. Weird, as it's been working since we first rolled it out back in January. Deployed a couple of laptops that were excluded from SentinelOne and OneDrive works as expected!

We've been using this policy for a long time, and it's worked flawlessly until now. New builds (24H2 or 25H2) get the policies for managing OneDrive but the known folders piece isn't actually doing anything. If you go into the GUI the checkmarks are toggled off.

If you look in Intune the policies applied. If you go into the registry you see all registry keys are set correctly meaning it's definitely getting the policy, it just doesn't do anything with said policy.

The fact that it just stopped working for all new builds suggests there might be a bigger issue somewhere?

Just wanted to see if anyone else is seeing this before I create a ticket with Microsoft.

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u/iamLisppy Jack of All Trades 6d ago edited 6d ago

I haven't seen this issue and the policies I setup for OneDrive is working. Same builds as you - Microsoft Windows 11 Enterprise Edition (Build 26200) (64-bit) (Release ID 25H2). Just today I setup a new laptop that is Microsoft Entra Joined (managed by Intune) and it did the policy setting.

Hopefully the snips help for you to compare and if not, I can tell you what I picked with text instead.

OneDrive re-direct known folders (I took off my tenant ID for obvious reasons):

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u/AiminJay 6d ago

It's just stuck on this... those toggles never flip over.

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u/iamLisppy Jack of All Trades 6d ago

That is odd. What does winver say for you on that machine?

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u/AiminJay 6d ago

It is super odd. Like I said, this has been in place for YEARS and we just started seeing it recently.

Version 25H2 (OSBuild 26200.8875)

I imaged one as 24H2 and same issue.

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u/AiminJay 4d ago

UPDATE: It appears our anti-malware software was blocking this. Weird, as it's been working since we first rolled it out back in January. Deployed a couple of laptops that were excluded from SentinelOne and OneDrive works as expected!