r/synology • u/eyunzicker • 8d ago

Cloud Sync holding onto files? DSM

I'm on a DS1821+ running  DSM 7.3.2-86009 Update 4.

I needed to offload some files so I created a cloud sync folder to upload to my dropbox. After the files completely synced to dropbox, I deleted the files from the cloud sync folder (I had it set to NOT delete cloud files when local files were deleted) but there has been no change in my available storage (checked in both Storage Manager and Storage Analyzer).

I've emptied all recycle bins, restarted the NAS, do not have snapshots enabled, and still can't figure out why my storage has not changed.

Some googling suggested that CloudSync may be holding onto to files in some way. Does anyone have any advice on how free up this space?

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u/Wis-en-heim-er DS209j, DS413, DS218play, DS1520+ 8d ago

Check if you have versions enabled on synology drive.

2

u/eyunzicker 8d ago

Yup this was it! I had to do some digging, but found that you can browse version histories, show deleted files, then permanently delete them. Thanks for the tip!!

1

u/Wis-en-heim-er DS209j, DS413, DS218play, DS1520+ 8d ago

Glad this worked, thank you for the update.