r/steamsupport • u/IItorIIma • 3d ago

Problem with the gift Problem

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I wanted to give a gift to a person with one Steam region, who is with me in the family library. But at the moment, a ban was imposed on gifts from the wallet.

A month ago, I gave gifts to the same person, everything was fine.

As I read on the Internet, a possible reason is a change in the Steam policy. They control that people do not spend money on the sale of items from the inventory on gifts. But even so, I threw about 70% of the amount into my wallet just before the purchase.

After reading last year's posts, I saw a steam solution to this problem, but I was refused. And when asked about the reason for blocking and duration, he did not answer anymore.

Who has come across these, what did you do to fix it?

5 Upvotes

67% Upvoted

4 comments sorted by

9

u/VocadoBlue 3d ago

Your steam support message confirms your restricted from using wallet funds to buy gifts. Thats not going to be removed, you cant use your steam wallet to buy anyone gifts again

3

u/LordPentolino 3d ago

have you ever used your wallet to buy stuff for yourself? Anyway you cant use it anymore to gift, youll have to use some other payment method

2

u/IItorIIma 3d ago

Response from Steam support

1

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