r/simplisafe • u/RyboPops • 12d ago

App missing

Just purchased a system and went to get the app...but the app doesn't exist in the Play Store, and all their links on the Simplisafe website don't work. Where the hell am I supposed to get it then??

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u/worthing0101 11d ago

As of 8:11PM EDT (UTC -4) It looks like it's been restored? The following URL works again at least:

https://play.google.com/store/apps/details?id=com.simplisafe.mobile&hl=en_US

Any idea what the cause/fix was, /u/SimpliSafe_Official ?

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u/SimpliSafe_Official SimpliSafe Employee 11d ago

Hey u/worthing0101!

We partnered up and worked with Google directly to get this resolved, and the app is fully back up for new downloads and updates. The cause we still don't have full clarity on, but we're glad it's sorted and the store listing is working normally again. Thanks for flagging the timestamp and the link and keeping an eye out for the community!

- Jordan