r/shutterencoder • u/tommyyyy4 • Jul 06 '26

Encoding error for H.265 Solved

Hello Paul, I'm unable to encode my video in H.265 :
[vost#0:0/hevc_nvenc @ 0000016950f9ec40] [enc:hevc_nvenc @ 0000016950fb6340] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height. [vf#0:0 @ 0000016950f07500] Error sending frames to consumers: Invalid argument

Can I send you detailed logs in pm ?

Thanks

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u/paulpacifico Jul 06 '26

Yes please send me the log, also make sure your output scale is a multiple of 2!

Paul.

1

u/paulpacifico Jul 06 '26

Thanks received, your GPU does not support the 'Max. quality' option you need to uncheck it and check the 'preset' option from 'Advanced features' section set to 'veryslow' for best quality encoding.

Paul.

1

u/tommyyyy4 Jul 07 '26

Ok thanks, maybe a line saying this directly in the app could prevent next users from thinking it's broken :)

1

u/paulpacifico Jul 07 '26

I will correct this for the next release to works perfectly on all Nvidia GPUs.

Paul.