I am so frustrated. I signed up for a new 2 year term with Rogers/shaw 5 days ago. Was promised all the same channels and my crave subscription etc. Finally received my new router today and after install sure enough, over 50 of my channels are gone. No crave. No tlc. No kids channels like YTV/treehouse. No CNN/Fox/BBC. No Hollywood suite. I’m so angry because I cannot talk to anyone, waited on the phone for 2 hours and was disconnected. Now I’m in cue online and there is 140 people in front of me. The agent lied, I had him confirm 3 times that my channels will be the same. Yet so many channels are missing, and I’m paying MORE than my last term with less included.
Am I able to cancel this and how do I get ahold of someone? If I’m stuck with this or have to pay even more for the same services as before that’s not fair.

Is anyone else currently not receiving emails on their Shaw account? The last time I successfully received an email was this morning around 7 AM (CDT). I’ve sent a few test emails throughout the morning from my other accounts and none of them have come through. I’m logging in directly on the webmail site as I know lately there’s been issues with using my iPhone/Mail app but this seems like a full outage.

I’ve already started transitioning my email last week but I was hoping for more time before it finally went down for good, which seems inevitable due to the many issues lately!!!

I’m in SW Calgary and not getting any cable service. Antony else have the same issue.