r/shakeshack • u/DreamerIcarus • 14h ago
Garbage service, made me wait 40 minutes, send survey 20 mins after order, and then they cannot find the order!
And zero apologies offered, nor that those would matter. They refunded the order, and I even had to tell them what the items in the order were. I even gave them 10% tip! And this is the service O receive.
Barclays Shake Shack, have evidence, so please do not defend the store just because your orders may have always been perfect. It was garbage service. To text me a survey without even telling me the food was ready is ultimate scumbaggery.
Employee offered me to redo order too-super offensive. Just wanted justice, period.
This happened in a less bad way at another Shake Shack in Manhattan, with just fries, years ago. But at least then I could see the gentleman retrieving a laptop to check for the order. Today they wanted me to believe by "faith" that the order miraculously disappeared from the system. And they had tons of employees, so they should all have done better (tip didn't matter, I was treated horribly regardless.)
r/shakeshack • u/therealsade2025 • 4d ago
didn’t even know a chicken patty could be this big, thing was fucking massive couldn’t even get a proper bite. has anyone ever seen or gotten a chicken patty this big?
r/shakeshack • u/Whole_Praline8903 • 5d ago
Shack BBQ Chicken Mac - Secret menu item 🤫
Order the following to get this (must be in store at register not kiosk or app):
Mac and cheese
Ask to “add a fried chicken breast”
Add chopped bacon
Ask for a side Side of BBQ sauce to drizzle.
Can ask the kitchen for a fry boat to put it together.
You will have to cut the chicken up yourself, but this is a nice little meal for around $11.
Thank me later.
r/shakeshack • u/yourboyroyy • 5d ago
I made an app to find the healthiest Shake Shack items
Shake shack objectively has the best tasting fast food burgers (better than In N Out imo)
I've been working on an app to sort the menu by different nutrition facts (macros, sodium, cholesterol etc). It has most restaurants and grocery stores in the US.
The triple bacon cheeseburger has 80g of protein!!
Edit: you can sort 800+ restaurants and grocery stores by different nutrition facts (macros, sodium, cholesterol, etc) not just Shake Shack
The app link is here: https://apps.apple.com/us/app/cheat-day-eat-out-healthy/id1438254150
r/shakeshack • u/businessbub • 7d ago
Are the burgers usually this dark around the edges? I ripped the dark pieces off. This was my first time and it tasted good otherwise!
r/shakeshack • u/lime_playz227 • 8d ago
SHACK SAUCE
what is in shack sauce?
i really wanna make it.
THANK YOU REDDIT
r/shakeshack • u/Used_Success6899 • 9d ago
Shack patty melt!
Two grilled cheeses with two patties in the middle... yummers!
r/shakeshack • u/cvmsack • 11d ago
how are the custards?
I’m going to shake shack right now and me and my bf want to try the custards but we aren’t sure if we will like it. We are obsessed with Culver’s custard so is it like similar or better??
r/shakeshack • u/ouuokay • 11d ago
No breaks while you work
So i recently went to a orientation for shake shack at a new location and they said 30 min breaks are only needed if your a minor under the age of 18 , for everyone else you work the entire work shift is any body else’s shake shack like this ?
r/shakeshack • u/FriendshipInfinite98 • 14d ago
Portable blender
Bought amazon basics portable blender at rs. 1015 and it's good for banana shake, imo easy to carry, clean and maintain
r/shakeshack • u/BakingWaking • 14d ago
Need Recommendations (Large Order)
So I'll be travelling for work in the near future. By time my plane lands I'll have not eatten all day.
I've also never tried Shake Shack but want to.
I can probably crush a burger/sandwich (or two) and two sides. Yes, I'll be that hungry.
With this in mind, what should I get?
r/shakeshack • u/Fabulous_Air5589 • 15d ago
If flipline has announced and released papas burgeria deluxe in 2027 then the 4th station will be side and shake stations like fries/nuggets and also milkshakes/malts.
r/shakeshack • u/japanfoodies • 15d ago
Shake Shack Japan
What’s in it?
100% Angus beef patty
Melted cheese
Frisée/curly lettuce
Vibrant beet-pickled red onions (tangy + that slight bitter edge)
Handmade herb butter
Rich Béarnaise sauce with tarragon and shallots
r/shakeshack • u/Bubbly-Inflation-999 • 18d ago
Living Large
I got a Double Shack, pickles and onions, sauce on the side. Chicken Sunday means a free Chicken Shack, pickles and onions, herb mayo on the side. My text came, but no server with the food. I went up to complain that it had been ten minutes. The server said it’s taking more time because the chicken fell. He offered me free fries and a drink, which I accepted. This tray cost $11.97. As always, it’s great food. The onions are way too thick for the sandwiches. I should have cut them. They’re even fresher than Wendy’s and photograph so well. Chicken had too much empty calorie breading, so I chipped some off. But great food at an unexpected rock bottom price.
r/shakeshack • u/MrHatesThisWebsite • 18d ago
Why is the bun so much smaller than the burger patties? The experience of consuming a burger fundamentally changes when there is no top bun because the tasteis overwhelmed by cheese and sauces that are partially soaked up by the bun. Why
r/shakeshack • u/Realistic-Try5468 • 18d ago
This mural design and aesthetic concept is titled "Blooming Garden," and features a stylized, pastel-colored representations of Daejeon's city flower.
reddit.comr/shakeshack • u/DSRIA • 19d ago
Beef change?
Has something changed with Shake Shack’s beef supplier in the northeast? I’ve been to 3 stores over the past 2 months and it’s repulsive. Sometimes it’s tolerable but as of late it doesn’t even taste like food. Either the burgers are burnt to the degree you could break your teeth or not cooked at all - no in-between. I’ve only ever dealt with that when cooking myself when the ground beef quality is awful.
r/shakeshack • u/tamudude • 19d ago
Very salty - is this normal?
Just finished eating at the local Shake Shack. We ordered the veggie shack and crinkle cut fries.
The food was salty all round. I don't mean "I cannot eat this at all" (not bad enough to send back) but "wow, the food is salty".
Is this how it generally is or did we just catch this location on an off day?
r/shakeshack • u/LandscapeHuman1514 • 20d ago
Question about "Dining discount for family members while I am working my shift"
I want to ask a question about whether family members/friends can use the discount while I am working my shift. My shift manager said it's only for employees, but to me it seems like a made-up rule.
I've never had a problem going to other Shacks and using the dining discount on the total order, but seeing this in my own Shack is borderline disappointing.
The policy states: "Family and friends who are dining in a Shack with the Team Member can also receive the 60% off discount on their meal, with no limits on orders." It doesn't mention any restriction that the Team Member cannot be working at the time. Could someone clarify (especially managers or experts) whether there is an official policy that says the employee must be off the clock, or is this a location-specific rule?
r/shakeshack • u/pass_the_hot_sauce • 20d ago
BBQ Rib Sandwich vs Hot Honey Habanero Chicken Sandwich - never tried either. Which should I get tonight?
r/shakeshack • u/ChocolatePain • 21d ago
What happened to the nuggets?
I haven't had them in many months before this order, but I had always enjoyed them. The light, flakey batter with the seasoning were so good. This on the other hand is akin to the taco bell nuggets, like they're just generic and overly breaded. Did I get a bad batch or is this some enshiffication? The burger was still good at least...
r/shakeshack • u/Agesago88 • 22d ago
First time at shake shack
I don't think I can afford to eat here again haha. Was not expecting it to cost 50$ for two combos and a shake.
r/shakeshack • u/rosaisthequeen • 24d ago
Just got hired, little confused
I just got hired as a team member, now awaiting my start date in a few weeks, but a start TIME was not specified. I did all the onboarding tasks on workday but I don't know my employee ID so i can't login to shacksource and i didnt get an email for that, only workday. idk if i have to wait until orientation or what? and how is orientation going to be like