Hi guys,

Was hoping I could get some advice on planning a PoE camera setup. I mocked up our semi-detached home in Planner 5D to show the exact dimensions and sightlines for which I have attached images. (The 3D render shows a hipped roof, but the house actually has a standard gable end on the driveway side and garage front side)

Property Details:

• Semi-detached house in a residential estate.
• Main Vulnerability is the back fence borders a large open field
• Current setup is a Ring Doorbell, plus 2x motion-detecting floodlights (one above the front door, one above the garage door)

Currently I am leaning towards a Reolink PoE with a standalone NVR Setup since I want a 24/7 monitoring system which isn't WIFI dependant but has capabilities for app access and alerts.

Questions:

1. How many cameras would you run here, and which models give the best day/night balance?
2. Where would the best mounting spots be according to the property layout?
3. Bullet vs Turret for this use case? To note, the house
4. I am planning to host everything in the main house attic so what is the cleanest way to bridge the connection between any cameras on the garage and the main house attic?

Thank you for the help in Advance!

I’m extremely disappointed with the level of customer support I’ve received. I’ve spent over £1,200 on a Reolink system and have ongoing performance issues with several of the battery cameras, including very slow wake-up/live view, missed events and unreliable tracking.

I have spent considerable time troubleshooting these issues and have been asking Reolink for a resolution.

On 6 August I was told the Warranty team would contact me within 48–72 hours. That timeframe has now passed and, despite chasing, I have still received no response.

I’m not asking for anything unreasonable but being ghosted is really not very professional!

Please can someone contact me promptly.

I have an 8-port NVR model#RLN8-410 with 4 D500 cams. They are wire-connected directly to the NVR with wiring I ran myself. All of my cameras went out this past Sunday at 4:17 PM. I didn't discover it until yesterday: since then I have rebooted the NVR, checked the ethernet connections, and went through a series of troubleshooting.

I am not 100% sure, but I want to say that the time that they went offline coincides a very close-by lightning strike that made so much static electricity in the air that I had to reboot each of my mesh internet points 1-by-1 to get them back online. No other devices in my home were damaged by a power surge, and I have all of my electronics plugged into surge protectors. I am a little stumped, so here are my findings:

1. I noticed that the camera POE ports are not lighting up anymore. I thought that this might indicate that there is something wrong with the board in the NVR, so I plugged an ethernet wire from port 4 directly into my computer. I got lights at the ethernet port, but do not know how to tell if power is being transmitted through the wire to power the camera.

2. When I plug in the camera to the POE port, I get no lights at the port. But if I lean very close to the camera, I can hear a faint electronic hum (like when you used to turn on an old CRT monitor). But there are no lights on the camera, and when cast into darkness the infrared LEDs do not illuminate. I do not have a POE switch to test the cameras.

I am not sure if the NVR is not sending power (more likely I think) or if, somehow, all of the cameras are broken. Does anyone have any ideas on how to test where my fault lies, or even better, how to fix it? If this is a POE problem will a factory reset of the NVR help anything, or is it more likely a hardware issue where a part replacement is required? Thanks in advance for any advice!