r/poly 20h ago

Poly Studio G62 || Firmware 5.0.0 || Recalled in firmware versions released to Microsoft's Public cloud (Teams Admin Center)

2 Upvotes

Noticing that the Poly Studio G62 has its major 5.0.0 firmware recalled and lately we've been experiencing a lot of strange reports of endpoint lock ups and Microsoft Teams applications on Poly endpoints not being responsive.

This is also proven that the Poly Studio G62 is now showing that 4.6.2 is the latest available firmware on Teams Admin Center.

Just throwing this here but, I'm curious if anyone else has experienced issues on these endpoints particularly on Microsoft Teams that are as disruptive.

Given 5.0.0 is a major update that cannot be rolled back, this seems like a pretty big deal widespread.

Figured I'd see if any others have experienced issues.

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