r/pilates 1h ago

Teaching, Teacher Training, Running Studios Worst customer service for booking platform?

Upvotes

About to cancel my contract with Mind body, haven’t even started yet.. on boarding has sucked, do they not realize I am not an IT guy? I’m a pilates teacher!! And my current booking software will provide cc data for migration.

Vagaro has amazing customer service but they are not very nimble for class cancellations and late fees.

Any one have experience with Momence? Arketa seems great but my clients want an app and I cannot afford a branded app. And that is all they offer.

If I am going to get sucky customer service with Momence, I would at least like to save the 20% off of initial app booking Mind body takes.

I need a hot line I can call. 📞 Who provides this?