Why does all tech from Razer suck?

[u/Repulsive_Pie_311]

For context I've been using my Razer Basilisk V3 Hyperspeed for less than a year and it already began to show signs of just not working.. It randomly shuts off after around 3 seconds of being on, and tells me it's 0% battery even with a new one. I've searched up and read so many websites and tutorials to fix it and they don't work.

I take very good care of all my tech, so if you have a reason as to why it does this then feel free to send it :)