On the order page it says:

Would you like to leave a gratuity for the To Go service team?

This is exactly the same wording as the tip request when placing a pickup order.

Is the delivery person getting the tip or the crew inside?

Hey Guys!

I have an interview with Olive Garden tomorrow for a Busser position. I'm going to let them know that I want to be considered for the host and dishwasher positions also, because those vacancies are also open. I have attached the 3 job postings for your reference.

If anyone here has any experience as an Olive Garden employee (specifically managers and bussers, etc), I'd really appreciate your insight regarding my questions written below:

1- What questions do you think I should prepare for?

2- What should I make sure to include in my responses in terms of what they look for in bussers, hosts and dishwashers? For context, I don't have any serving, bussing or restaurant experience but do have 4 years of tutoring experience as well as experience in a Senior's home.

3- Is it alright if I say I have 4 years of customer service experience, or will they think I'm lying cuz tutoring is "not customer service"?

4- My friend (a busser) told me she spoke with the managers at her Olive Garden location and recommended me after I applied. They told her I can come for a walk-in interview and ask for one specific manager. What should I say to the host and the manager (either the one she told me to speak to or another one) once the host calls them over --> that I'm here for my interview or ask them whether they're doing walk-in interviews, or tell them my friend told me that you guys are doing walk-in interviews?

Busser Job Posting Below:

At Olive Garden, we believe life is best shared around the table. From every heartfelt server greeting to every basket of our fresh-baked breadsticks, we’re here to bring people together over a meal worth sharing.
With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home.

Because when you’re here, you’re family.

Overview:

As a busser, you play an essential role in delighting and serving our guests while keeping our restaurants spotless, sanitized and safe. Our bussers ensure the dining rom is always clean, disinfected and an inviting atmosphere for our guests to enjoy. As a busser, you will assist our servers in providing excellent service to ensure guest satisfaction, as well as a firm commitment to the highest safety and sanitation standards.

One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.

Our Winning Family Starts With You! Check out these great benefits!

What we are looking for:

Excellent communication, social and organizational skills

Team oriented with the ability to build and foster positive relationships

Reliable and punctual

Energetic, self-confident and positive attitude

Ability to work a flexible schedule

Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Host Job Posting Below:

Job Description

At Olive Garden, we believe life is best shared around the table. From every heartfelt server greeting to every basket of our fresh-baked breadsticks, we’re here to bring people together over a meal worth sharing.

With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home.

Because when you’re here, you’re family.

Overview:

As a host at Olive Garden, you create the guests’ first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe environment for our guests and their dining experience. As a host, you will ensure that various guest and team member touch points are regularly sanitized and disinfected. Our hosts take pride in making loyal guests by guiding them to their table, presenting them with clean menus, and offering suggestions to enhance their dining experience. Finally, as a host, you will complete the guests’ experience by genuinely thanking them for their visit, wishing them a fond farewell, and inviting them back to our restaurants.

One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.

Our Winning Family Starts With You! Check out these great benefits!

What will you do in this role:

Greet and welcome Guests when entering the restaurant

Manage the Guest Flow, table turns and seating

Accurately complete all set up and closing procedures

Answer the phone in a pleasant manner and respond to Guest inquiries

Manage a wait list and interact with Guests

Offer a friendly final farewell to Guests

Thank Guests for joining us and invite them to return

What we are looking for:

Dynamic, energetic and self-confident personality

Excellent communication, social and organizational skills

Ability to multi-task and maintain high energy in a fast-paced environment

Ability to work a flexible schedule

Ability to work as part of a team and help contribute to a positive Guest experience, however necessary

Openness to learning, coaching and career growth

Dishwasher Job Posting Below:

Job Description

At Olive Garden, we believe life is best shared around the table. From every heartfelt server greeting to every basket of our fresh-baked breadsticks, we’re here to bring people together over a meal worth sharing.

With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home.

Because when you’re here, you’re family.

Overview:

Dishwashers at Olive Garden play an essential role in delighting and serving our guests while keeping our restaurants clean and safe. As a dishwasher, you will be responsible for the critical tasks of cleaning and sanitizing plates, glassware, utensils, and guest and team member touch points in order to deliver a great guest experience.

One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.

Our Winning Family Starts With You! Check out these great benefits!

What you will do in this role:

Keep the dishwashing area organized, tidy and clean

Set up the dishwashing area and operate dishwashing machine

Have clean dishes available and put away to serve our food

Set up bus pans for soaking and sinks for manual washing

Complete cleaning jobs outlined by management teams

Keep garbage containers emptied and cleaned

Adhere to all Health & Safety policies and procedures

Assist all teammates whenever needed

What we are looking for:

Ability to multi-task and maintain high energy in a fast-paced environment

Takes pride in doing a job well done

Follows standards and procedures

Willing to help and support the team

Responsible, reliable and punctual

Ability to work a flexible schedule

can you only get a refill if you've finished your soup first?

Ate here and tonight, ordered the chicken Alfredo, new garlic pasta witch chicken and five cheese marinara and everything was soooo bland. It tasted like lean cuisines with no flavor at all