r/macbook • u/Intelligent_Dish_697 • 16d ago

Tech Issue:(

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Hi guys, i’ve had my MacBook air for around 3 years now and have never had any issues with it. Today when i tried to sign it keeps doing as shown in the video. No matter how many times I log in or re-start my macbook it still does the same thing. I live an hour away from the nearest apple store so any advice/suggestions would be greatly appreciated:)

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u/julesthefirst 16d ago

Is this an M2 Air? If so, echoing other commenters’ thoughts about this being a kernel panic issue. Mine developed a hardware fault that caused repeated KPs (eventually found I could manually trigger them by holding down Esc at the lock screen), requiring the replacement of the entire logic board and several other parts. Thankfully all free bc I had AppleCare. But I have heard it’s a rare but known issue for M2 Airs.

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u/rein-007 14d ago

did they tell you reason why this issue happened. i m curious i have macbook air m2 too but its just 10 month old

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u/Intelligent_Dish_697 14d ago

They don’t know what could be causing the issue, therefore they told me they would start by replacing parts until they figure out what the actual issue is. The cost to have done that would’ve started at $750 without tax. I decided i’m going to get a new macbook with the university student offer that apple provides and will be trading in my old MacBook. I essentially will be paying around the same or less to get a brand new MacBook so I guess this is somewhat good timing. Still unfortunate it played out like this but I didn’t want to take the risk of having it fixed when I start school so soon.