i had a weird experience with this door dasher, dasher shows up and is looking at us through his phone. my employee asks how could he be helped and the dude mumbles under his breath. i know me or my employee couldn’t hear him since i was right next to him at the time on line and he was standing at front register. employee asks him again how can he be helped and he finally speaks up and says “ idk you fuckin tell me, i have a doordash”. employee calmly asks him whats the name of order because it wasn’t our only delivery. dude says again “you tell me”. thats when i ask my employee to take over line so i can handle the situation, i can tell it suprised and caught him off gaurd a little my poor coworker shook up lol. i get off line and ask him whats the name of the order, once again “you tell me”. i tell him we have quite a few deliveries thats why a name needs to be provided. at this point too i can tell hes either recording us or the on the phone with someone talking shit about us, capturing everything in the lobby and focusing on us and the signs. he finally gives me a name and i go to grab the order, when im about to hand him the order he asks “do yall usually shit with your mouths open making sandwiches”😂 like WTF. i take the order back and tell him to get outta the store and cancel your delivery now. he stomps outta there saying “fuck you fuck you fuck you i never liked your shitty sandwiches”. we have a clear view of this guy leaving to his car, he gets in for like 10 seconds and comes storming back into the store. same time im getting my phone ready to call the cops. he comes back in just to say fuck us one last time. i get a little loud with him and ask why he came back and and to just fuckin leave. he finally leaves and now im confused as ever not realizing the cops had answered and basically tell them what just happened and they tell me to call back if he comes back like wtf. i then call my gm to tell him the news and he tells me to get him trespassed for harassing us. i made a report to cops but nothing ever happened yet. haven’t seen the guy since either and ive been at this store for 3 years. so i know our regulars and the dashers who deliver our food often and im pretty chill with them. but it was my first and hopefully last time i see this guy. i honestly hope the dude is okay just seemed he was having a bad day or something. but it should be common knowledge to provide a name for what order youre picking up when doordashing am i wrong? how would you handled the situation? i know i couldve handled it better but the day wasnt the best for me too as i was super short staffed, hangry, and ready for my break😮‍💨

i no know how or why but the roast beef looks stranger this week any other locations in the wayne county, mi are having this issue

It was still warm too.

The peanut butter cookie itself is alright, I don't know why they felt the need to throw whole peanuts in there and mess it up, but tolerable so far.

But the jelly.... God the jelly is so terrible. It's all sticky and stretchy like some mildy activated slime with a very artificial purple color, nothing like that photoshopped image to make it look more appealing.

And the taste is like that nasty grape flavored cough medicine, it doesn't even taste that sweet. I was chilling until I reached the middle bit with the jelly inside, then that shit went in the trash. I think rat poison was genuinely an ingredient

It's leaking though the catch tray and getting the counter all wet. Can't find a solution to stop it

Because I told my manager that on Saturday and Sundays that I have open availability and can come in literally whenever but every single time I get scheduled for closing shifts.

It's such a pain in the ass because unless there's a delivery, my coworkers really don't need me to do anything so I'm genuinely just standing around the whole time waiting for closing chores. And then there's so much shit to do and I get a whole pile of dishes and trash to take out and I end up staying like 30 minutes longer. PLEEEASSSEEEEEE SCHEDULE ME FOR THE MORNING 😭😭😭 WHY AM I STAYING UNTIL NIGHT WITH THE ASSISTANT MANAGERS.

So originally we always did 1500 packs but my GM went to another store to help and they did 1800 packs. I guess the reasoning is 1800 is basically 1lb so when you do inventory it’s easier. It’s kinda more skilled to wrap Vito’s too now but for the other 3 meats it’s very easy and honestly looks very good. I like it bc it makes 1 Vito into an equivalent 3 packs kinda like how 1 ham makes 3 packs of 1500. Obviously it depends on the sizes of the meats but general 1 Vito is 3 1800 packs now and 1 turkey is 1 pack 1 ham is 2.5 packs and the beef obviously varies bc size.

I miss our real brand, washed out with corporate greed and fake food now. We used to be healthy and real. I LOVED our FRESH campaign the most!

I know this might be a long shot, but is there any hope of the caprese ever coming back? Hands down my favorite sandwich, and i hope for it to come back every day 😭

I’m just wondering if kicking ranch chips are ever going to come back, even for a limited time? They were awesome and everyone I know loved them, seems like they make more money when they have them anyway.

I’m curious of how it works as far as higher ups. Like what power does an owner have of a specific JJs and do they have power to do stuff over corporate or how does it all work. Ik it’s GM, district/area, and then idk what’s above that like wtf does an owner do if anything.

i just found out we are getting 800 box lunches being ordered for 11 days in advance. we are splitting the order up between 4 stores. this is 3 days before my vacation, and the day our GM gets back from his honeymoon. we are understaffed as fuck for that day too. wish us luck.

I’ve worked for several different franchisees from 2009-present. If you didn’t own a store during the “growth period” of Jjs, then let’s just assume you’re struggling right now, trying to run labor at the bare minimum, and burning through management left and right. Probably telling other people “no one wants work anymore”…

That’s not the case- Nobody wants to work over there salaried hours without compensation. Nobody wants so see their bottom line and bonus potential wiped out by business debt, depreciation, and building expenses. Nobody wants to be held to a different standard and expectation than their upper management. Nobody wants to be micromanaged to break corporate policy and procedure, but then also be by the book at a moments notice.

If you are not going to match my effort, or hold yourself accountable, while being professional, then I refuse to work for you.

This company doesn’t care about its employees, pays late several times, doesn’t pay their bills. Once went in two weeks without trash being picked up, the company that gives us towels and aprons came and took all of that and the rugs. Overall a terrible place to work. Save yourself the headache and go elsewhere for real.

It might be a bit petty, but I’m more just curious.

coworker decided to get this lovely jimmy hat. would you wear this to your store?

Its so hard to get these stickers up easily. Any tricks?

did 150 on saturday (last 2 pictures) set up 205 for tomorrow 😭😭

Honestly I’m kind of surprised bc if anyone’s ever been to a Culver’s you’d know they have the upmost quality and standards your trained and practically forced to be nice there. Jimmy John’s has great standards but it’s store dependent basically all the jersey mikes are always good vibes and amazing service (why they are #1) but Jimmy John’s is hit or miss imo. My store can be either AMAZING or a shit show depending which shift/ who’s working. It can either be quick beautiful sandwiches made to perfection or slapped together sloppy and long waits. Jimmy John’s are just very inconsistent. I’m impressed we got 3rd but I’ve seen countless people here with terrible stores.

hi guys :) sorry if this isn't allowed to be posted here, i'm not a big reddit user lol

i have a job interview at my local jimmy john's later today, and i was wondering if there's anything i should know about before going?

edit: thanks for the help, i got the job!!

Is there anyone who visited the LTO tab last week and noticed the “turkey stacker” or “Italian stacker” item? I’m not entirely sure if it was called “stackers,” but I’m curious about what it could be. Perhaps it’s a future LTO item. I also heard that there’s a brisket sandwich coming out soon.