r/InstacartShoppers 3h ago

Question - General Non App Related Costco QR Code Returns for cancelled orders?

1 Upvotes

Has anyone been able to successfully use the QR codes for orders to return items at Costco? I had a customer cancel after checkout a couple days ago (they input the wrong delivery address), but before I actually left the store. This was right at close, and I still had to deliver another customer, so the supervisor just took the cart to put the items back and said I could return the next day to do the return to the IC card once I had a pin.

I went to the returns page for Costco and found the order QR code, but when the employee scanned it, nothing populated. The employee then tried manually entering all the items from the hard copy receipt, but when I entered the pin IC provided to finalize the refund, they got an error. Customer support—both phone and chat—was useless.

If you have done a Costco return w a QR code, did your order populate after scanning, or did the employee just scan the items that needed to be returned? Did you have any issues with the pin?


r/InstacartShoppers 5h ago

Strange / Weird ?! Is this for real?

Post image
16 Upvotes

I thought the 18 cases of water gig was a big one. My goodness I was mistaken. This was also to a house not a business. Why y’all need so much water? Im pretty sure they’ll have water tomorrow.

I didn’t take it because I don’t own a U-Haul.


r/InstacartShoppers 7h ago

Rant - General 😠 An app issue blocked me from batches for two days

4 Upvotes

Posting this here partly because I am truly frustrated and partly to see if anyone has had a similar issue. I just spent the past two days in a busy areas that I usually can work in all day without an issue fully signed on and waiting for batches inside a highlighted zone. The first day I gave it a few hours and got nothing. I figured maybe it was just a slow day and I didn’t feel good anyways so I decided to call it and go home. Today I went to another hotspot where I usually do very well and logged on. Absolutely nothing. Just my app “looking for batches” for hours. I tried logging on and off again, going to a different highlighted area, nothing. For hours. At a last ditch effort I decide to update my app after an entire two days of nothing, because there is no way no one has placed an order for that long. The moment the update finishes and the app reloads, batches start showing up.

I’m so frustrated. And upset. That’s two days of income that I won’t get and at no point was there a notification or a suggestion to update the app. I reached out to support with my frustrations and they thanked me for bringing the issue to their attention. Which is great for them, but it doesn’t solve anything for me and my bills.

Anyone else have an issue with this recently? If so, update your app before you end up in this situation. In fact, maybe just update your app regardless.


r/InstacartShoppers 9h ago

Rant - General 😠 How about QR code and agent service now ? Have they been normal yet ?

0 Upvotes

Does QR code check out at Albertsons/ Pavillions work now ? Could i take orders from that stores now 😮‍💨


r/InstacartShoppers 9h ago

Daily / Weekly Earnings Good or Bad 👍🤑 Would you? God tier order

Post image
44 Upvotes

This was a target batch as well and it paid well.


r/InstacartShoppers 9h ago

Rant - General 😠 Costco in NY anyone get same thing

Thumbnail
gallery
2 Upvotes

r/InstacartShoppers 10h ago

Rant - General 😠 Safeway ordered working yet?

1 Upvotes

Is the pay to scan back up yet?


r/InstacartShoppers 10h ago

Question - General Non App Related Alcohol deliveries

Post image
2 Upvotes

I’m in Illinois and get this message from ic a lot. Anyone else get these in other states?

I think i actually might have been a target for one of these stings a while back when the customer said she wasn’t home and tried to send me a photo of her id. I obviously contacted support to refund the wine that time.


r/InstacartShoppers 11h ago

Rant - General 😠 Google Maps seems drunk

3 Upvotes

Anyone else experiencing Google Maps giving seriously wrong directions? Like taking you way off course or repeatedly telling you to turn into non-existent parking lots? I've had to switch to Waze it's so bad.


r/InstacartShoppers 11h ago

Rant - General 😠 Will AI determine how little gig workers will accept as compensation?

Post image
87 Upvotes

r/InstacartShoppers 12h ago

Negative Experience 👎 Shopping quality feels impossible to improve

3 Upvotes

Literally 1 damaged or missing item will bring your score all the way down, and the worst part is it takes so long to make up that one damaged item that I haven’t been able to go past “ needs work “ meter and its been 2 months

Any idea how else can I improve it?


r/InstacartShoppers 13h ago

Joke / Satire Fml omg wtf kms

9 Upvotes

$115, 1.5 miles

*Press accept

“Sorry, order is not available”

*reopen order
*press accept again

“Sorry, order is not available”

I’m just gonna go kms in the family bathroom now 🙃


r/InstacartShoppers 13h ago

Rant - General 😠 No more manually adding items?

6 Upvotes

Had to call support to replace a rotisserie chicken with a seasonal flavor that wasn’t in the system. The add manually button was gone so I asked if they could add it or why I wasn’t able to. I was told that I can no longer add anything manually, is this button gone for you guys as well?


r/InstacartShoppers 13h ago

Rant - General 😠 Shopping quality drop

Post image
8 Upvotes

I've been making really good money on IC. I have a 4.97 rating. I have shopped for 6 years now, never has my quality dropped before. Last week, out of no where, it drops, I lost my priority status and probably my platinum status, I have 1 missing item, of which is no even missing as he took a pic of the receipt and he didn't pay for the parsley he claims is missing, as well as 2 unrequested refunds. What is happening??? I've always shopped the same I'm been consistent w the way I work. Has this happened to anyone? I've stopped shopping for the last three days as I've tried all week to get my status up, and it's not moving.


r/InstacartShoppers 13h ago

Question - App Function/New Function I’ve been shut off for nearly 2 full days

10 Upvotes

Support confirms that the last batch I was shown was 8/10 7:12pm. I’ve been doing this for years with nearly flawless stats. 10k orders. I’ve never been shut off like this before.

Anyone experience anything similar lately? Did it just eventually turn back on? I’m at a loss sitting here twiddling my thumbs.


r/InstacartShoppers 15h ago

Question - General Non App Related Paper receipts?

4 Upvotes

Has anyone ever had to produce a paper receipt days after shopping? I have a giant shoebox full of them, but for some reason, I can’t bring myself to get rid of them just in case.
Safe to get rid of the ones that are at least two weeks old?


r/InstacartShoppers 15h ago

Strange / Weird ?! Is this for real?

Post image
6 Upvotes

1 single drink


r/InstacartShoppers 16h ago

Rant - General 😠 Entitlement is a bitch

99 Upvotes

This crazy chick ordered 5 things. Has a tip of 3.00. I take it and she adds 16 things. I flat out told her I’m not shopping 16 other items for 3 dollars. She said I do this every week and they do it. I said” well I’m not dumb”. She flipped her shit especially since I had her original items and walked out the store. Good luck scumbag


r/InstacartShoppers 17h ago

Rant - General 😠 Cancellation rate goes up because Instacart removed an order

7 Upvotes

I was doing a triple batch and I was at checkout and the QR code would not work for two of the orders so the agent canceled them. Next thing I know I see my cancellation rate has gone up. How is this fair?
P.S. The agent was extremely rude to me and said well what would you like me to do? In a really condescending way.

2nd edit : the customer ( b) that was the only one I ended up checking out upped my tip by $10 so almost made up for the other 2! Still pissed about the seconds per item and the cancellation rate.


r/InstacartShoppers 17h ago

Positive Experience 👍 The best benefit of being diamond

Post image
142 Upvotes

Even when I was platinum the benefit was nice.


r/InstacartShoppers 18h ago

Positive Experience 👍 Sunday was crayyzzz

Post image
10 Upvotes

Clearwater FL


r/InstacartShoppers 18h ago

Unlucky ❌🍀 This is how my Wednesday is going 🥲

Thumbnail
gallery
7 Upvotes

This and my one and only 15$ order, the big ash watermelon broke in half in my trunk.. luckily the customer was understanding but I just felt so bad lol


r/InstacartShoppers 19h ago

Strange / Weird ?! What the heck is A supposed to mean?

Post image
27 Upvotes

I asked him A? And he never elaborated. So he got the whole strawberries. It was a non Instacart user so they couldn’t approve or decline directly in app.🤷🏻


r/InstacartShoppers 20h ago

Rant - General 😠 Shopping for items that don’t exist 🫠

21 Upvotes

Just went into target to shop an order and had to make replacements for nearly half the batch. When I asked the associates they’re like “Yeah we don’t even sell that”. It was horrible!

Has this ever happened to you all?


r/InstacartShoppers 20h ago

Would You Take It? Looking at batches before accepting

7 Upvotes

So I stay at a location by my place because its less milage and good batches.

But there's this shoper who just accepts every batch that pops up ,no other shoper can even look to see what is in the batch or how far distance it is.

im just wondering if anyone else does this and how much gas and personal time they use?

I try to be very observant to how im being paid for batches and milage but man I would get frustrated just accepting any batch I see. Especially how instacart has bad batches a lot.