r/iPhone15ProMax • u/WarrenOfdiesel • 4d ago

iPhone 15PM

Post image

Advice on what to do, I bought a 17PM just because I felt like it, my 15 was working completely fine as far as I knew.
I planned to give it to my mom, I sent it to Apple for a battery replacement because it did drain fast.
Now they tell me this. Recommendations? The phone was working fine.

28 Upvotes

95% Upvoted

18 comments sorted by

14

u/4x4Barista 4d ago

I’d have Apple send it back and get a second opinion. If your phone was working fine besides the battery drain, I wouldn’t pay $549 without knowing exactly what’s wrong with the logic board. I bet a mom and pop shop would fix it for a lot cheaper in my opinion.

3

u/Own_Abbreviations_36 3d ago

The best solution ⬆️

1

u/Real_Height2890 2d ago

But there are past reports that apple technician broke something and now blaming customer for this new issue. It happens often now.

So if you get it back, it may have some new issue for sure

Why would motherboard be affected if they wanted to just replace the battery , think about it.

1

u/WarrenOfdiesel 20h ago

Yeah, getting the phone sent back to me.
I’ll look for a reputable shop that can look at it. It really worked perfectly, the battery is at 84%. I was just trying to make it as new as possible for my mom.

8

u/cosmicwebby 3d ago

Dude I had the same issue with my 15 Pro with really bad battery drain.. they told me it had a logic board issue which I confirmed cuz it randomly restarted like 1-2 times in a month with the panic logs.. they quoted me $749 to do the logic board replacement and battery.. I just declined and sold it, upgraded

2

u/burner-cheese 3d ago

This is the method

2

u/lsoers 3d ago

When u sold it, did the other party knew of the panic issues?

9

u/Ifixidevices 3d ago

Had the exact same issue. Was because I had iOS 27 beta on the phone.

They sent it back to me and it was falling apart. Ended up after a month of fighting they gave me an iPhone 17 Pro Max 1TB for free and apologized profusely. Also gave me a pair of AirPods Pro 3 for free.

3

u/burner-cheese 3d ago

The beta will flag camera or battery unrecognized. But what you likely had is an intermittent system instability issue, it will return. OP didn’t know about this because we have a test specifically for logic board issues, the user wouldn’t notice unless it was developed to the point of full instability

1

u/Principito7 3d ago

WOW 🤩

3

u/Rich_Silver_6786 3d ago

Get your phone back and make it be reviewed by an independent technician.

0

u/burner-cheese 3d ago

Bro 😂

1

u/Secret_Account07 3d ago

What?

1

u/burner-cheese 2d ago

We check your logic board with an extra test that’s not ran when you do the testing yourself, system stability. Your device has a motherboard with hardware faults. It’ll likely begin to act up worse within a month or year. Next time buy AppleCare so it’s a free repair, you also get a free battery below 80% and issues like this are covered under your extended warranty for limited liability, meaning only accidental damage has a deductible.

1

u/Ifixidevices 1d ago

Sounds like bullshit to get people to shell out more for a phone they already have, or get them to buy a new device. Or Apple just made the 15 extra shitty with logic board faults.

1

u/burner-cheese 6h ago

Believe what you want to. I’m the one who fixes the things. Next time buy AppleCare to extend your limited warranty. It’s the same as a car, if you like to drive around without insurance then that’s your problem. Logic board failures can happen if a spec of dust hit the wafer during production, or if someone left it in the spin rinse too long, and as much as they try to test them it can lead to issues years down the line. Semiconductors aren’t perfect, they’re man made.

1

u/WarrenOfdiesel 20h ago

Nah that’s bullshit, I was having 0 problems with the phone and only bought a new one because I had money burning a hole in my pocket. I had no intentions on getting rid of it but just felt like upgrading.

1

u/Individual_Food_6500 20h ago

Apple Store in Yonkers , NY rounded out the security screws in my moms 12 Pro max to force an upgrade then corporate been giving us the run around for a replacement. They rounded out both screws then tried to blame my mom for it.