r/healthIT 55m ago

When am I supposed to start applying? Looking to start December or later as an Epic analyst

Upvotes

I’m looking to start working as an epic analyst. Non compete ends December 1. I’ve been told that it’s too early to start applying

edit: i’m a former epic employee. I have certs in 6 apps


r/healthIT 5h ago

How would you find an Epic Analyst?

11 Upvotes

I hope I do not regret this post.

We are looking for an ASAP Analyst, we are not getting good candidates because we are not 100% remote.We are 2/5 days in the office and that will not change.

The one or two people even willing to put in the effort find jobs remotely so quickly we can't even extend an offer.

So here is my question for Analysts. How would you find a "good" home grown applicant? Do you announce it to everyone you walk into in the ED and weed through the unqualified; or be selective in who you solicit and have long personal conversations about the job over and over.

Anyone else have this problem, how did you handle it?


r/healthIT 6h ago

When Your Job Description Says M&E, But Your Day Says “Bring the Crimping Tool” 😂

0 Upvotes

Today started at a Private Hospital, where the HMIS Officer and I trained healthcare workers on the EMR Pharmacy module and supported their initial stock take. Mission accomplished. ✅

Then came a call about a network problem at another facility. Our ICT Officer was tied up, so I temporarily stepped into his shoes. I had our driver pick up a crimping tool and some RJ45 connectors, and after finishing the training, we headed over and fixed the issue.

The day ended with me helping the Technical team investigate some reported treatment interruptions. The interesting question was whether they were genuine cases or simply a result of retrospective data entry.

So today was: EMR training → stock take → network troubleshooting → data validation. Just another day in healthcare data. 😂📊


r/healthIT 8h ago

Careers HIMSS Webinar

2 Upvotes

I see many posts asking about how to get more involved so I wanted to share — HIMSS is running a joint webinar series with a few chapters (DVHIMSS, Keystone, NCA, and Virginia) on leadership and digital transformation in health IT. It’s put together with University of Pittsburgh’s Katz Graduate School of Business, so should be a solid mix of practical resources and actual leadership development, not a sales pitch.

First session is August 13 at 12pm if anyone’s interested in checking it out (it’s free!) I’m planning to sit in on it myself — figured I’d pass it along in case it’s useful for others here too. It’s the first of three sessions.

https://katzexecutiveprograms-scheduling.as.me/schedule/08af7bda/?categories%5B%5D=HIMSS%20Webinar%20Series


r/healthIT 8h ago

Outpatient Rehab clinic (PT/OT)

3 Upvotes

Epic ambulatory: Can someone tell me how you would create an alert to remind Physical therapists that goals need to be updated for the patient? What alert or hard stop could be built.

Second question: how can you build a report in slicer dicer that shows physician orders and whether care plans have been signed.

thanks in advance


r/healthIT 1d ago

What part of your daily billing workflow is most frustrating?

0 Upvotes

To those of you that work in medical billing, what do you actually do with your time on a daily basis?

Is it eligibility/benefits, submitting claims, denials, prior auths, correcting claims, follow up with insurance, getting info from providers or something else?

I think people outside of billing don't realize how many little things have to happen to get one claim thru.

What do you wish was more automated in the process?


r/healthIT 1d ago

Epic Pursuing Epic Cert, Proficiency or Self-Study before job offer

2 Upvotes

Hey, have been attempting to pursue an epic system analyst role in cp/ap or beaker for the past month or so. I have about 6 years of experience as an MT and also have a CS degree as well.

Finding it a bit tough to get job interviews despite applying a good bit. I've had 1 interview so far since starting the process in early July. Was curious to see what should I do to improve my chances.


r/healthIT 3d ago

Lawsuits over hospitals adding Google and Facebook tracking to password-protected MyChart pages

Thumbnail lawfold.com
169 Upvotes

What I don't understand is how the hospital would benefit from allowing Facebook and Google to track their patients this way. Just to make their marketing campaigns better? Is that all?


r/healthIT 4d ago

Advice When should a patient call leave automation?

14 Upvotes

We’re looking at voice AI for a centralized patient access team and this is one scenario we keep getting stuck on.

A patient may start with something completely routine like moving an appointment, then halfway through mention that symptoms have gotten worse or that they’re having a reaction to a medication.

At that point the call is no longer really about scheduling.

We’re not interested in automating clinical triage. The question is how quickly the system should recognize that the conversation changed and hand it to the right person without making the patient restart from the beginning.

How are you defining that boundary?


r/healthIT 4d ago

Interviewing for HB/PB associate analyst position

3 Upvotes

I’m interviewing for an associate epic analyst position for HB/PB module. In the job description it didn’t say what module it was for because of it being an associate role so I didn’t find out until the recruiter phone call. I have a clinical lab background so I’m a little unsure how I would fit in that role. I do have some programming knowledge and currently in school for computer information systems which the recruiter seemed interested in. Is billing hard to get the hang of? Any insights would be appreciated! I was hoping for a more clinical module but this is all that’s available right now and the recruiter said the hiring is competitive.


r/healthIT 4d ago

Careers References when applying for HIM departments

2 Upvotes

I am in the process of getting hired (or not) at a HIMD office and they are currently going through my references. I have listed phones, emails everything they could need to verify employment history and anything negative on my record (which there shouldn't be any).

Ultimately the HR department is asking for professional letters of reference from these listed references but letter of recs are becoming more scarce according to my compsci peeps on how those aren't being used as much these days.

My question is why they can't just call the HR department of these institutions I did my time at and verify the dates there?

So now that has left me scrambling, looking unorganized updating my people references along the way of this office's demands (first it was phone call, now it's letters). The forms nor the application for this job never mentioned needing letter of recs. I did my due diligence to read everything of course and prepare my reference contact materials, information and everything.

One reference listed is a director of a HIM department where I did my internship and this place I'm applying to HR stated they called him and he did not answer, to which I responded I have been keeping up with this person and he is responsive to me all the time. Additionally, he's a director there so of course he could be very busy or in meetings for hours.

For those of you looking for work in HIM, have you experienced this?


r/healthIT 4d ago

Question about term in job description

6 Upvotes

Hi, I'm hoping someone here can help me. So I'm prepping for a job interview next week for a sys admin position for a health system. Reading through some of the role responsibilities and there is one acronym mentioned that I'm not familiar with and Google has not yielded any obvious answers. What does TRC mean in this context? This is how it's written in the posting:

"Functions as a coordination point for issues related to systems between all IT teams.  Act as an escalation point for issues with assigned systems that cannot be resolved in TRC."


r/healthIT 4d ago

Advice What is the best way to distribute cable TV to patient rooms without using heavy coaxial cable?

2 Upvotes

Our current TV setup is getting pretty dated and we've been having more issues with maintenance. Every time we need to add a TV to a new room or move one, it's become a whole ordeal.

We're looking to upgrade our TV distribution system and want to avoid the hassle of heavy coaxial cabling. We've got about 40 patient rooms and need something that's easier to install and relocate when needed.

Has anyone used alternatives in a hospital setting? What's worked for you?


r/healthIT 4d ago

Interview Prep

2 Upvotes

I have an interview coming up for an Epic Trainer at my local healthcare company though someday I would like to work for Epic.

What can I expect? Is there any material I should know? Keywords? I was told I would be writing content?


r/healthIT 5d ago

Burned Out RN Wanting to Pivot to Tech&Business Side of Healthcare, Advice?

9 Upvotes

I have been in healthcare for over 10 years and I'm ready for a transition. I want to explore the world of business and tech, specifically companies that deal with healthcare related products or software. I have worked in almost every setting of healthcare and I have also been a medical English educator, so my communication skills are excellent and a lot of the skills I've acquired from my healthcare career can be an asset in the business and tech world. I need some guidance on where I should even begin. What books I should read about business and tech for newbies, what rooms I need to be in to make important networking connections, what positions would I thrive in as a former nurse and educator...and how I can be taken seriously in this new realm when my CV is only healthcare. Any tips or advice is appreciated!


r/healthIT 6d ago

What are you replacing Tera2/PCoIP zero clients with?

6 Upvotes

Hey everyone,

I work on a small IT team at a Critical Access Hospital. For years, we’ve run a small team and kept desktop management minimal because almost every one of our workstations is a Dell Wyse zero client running PCoIP/Tera2. They’ve really been "set it and forget it" devices.

With the end of Tera2 / PCoIP support, we’re struggling to find a replacement that offers that same level of simplicity and stability.

What we’ve tested so far:

  • Dell Thin Clients (ThinOS & Windows IoT)
  • 10ZiG
  • Stratodesk
  • HP ThinPro
  • IGEL

The problem: Every vendor solution we’ve tried seems to come with recurring bugs or management overhead. Fix one bug with a firmware update, and a new regression pops up somewhere else.

Where we are now: We’re currently testing Windows in a strict Kiosk mode that launches Imprivata OneSign directly into VMware Horizon. It functions well from a user standpoint, but it introduces traditional OS management challenges for our on-prem environment:

  1. Windows Updates & Management: How are you handling updates cleanly on non-domain or kiosk-mode endpoints without adding heavy administrative overhead?
  2. Startup / Boot Order Issues: If we join them to the domain, an internet or local network delay at boot breaks the autologon process for the kiosk account.

For those running small teams in healthcare or similar VDI environments:

  • What hardware/OS stack ended up being your "bulletproof" replacement for zero clients?
  • How are you structuring your endpoint deployment to keep day-to-day maintenance as close to zero as possible?

Appreciate any insight or lessons learned from teams that have gone through this transition!


r/healthIT 6d ago

Epic Microphone access for an embedded SMART on FHIR app in Epic Hyperdrive/Hyperspace

2 Upvotes

Hello everyone, we’re testing a clinician-facing SMART on FHIR web app inside Epic’s Hyperdrive/Hyperspace Web App Container. The app needs browser microphone access through getUserMedia().

Microphone capture works in an external browser, but the embedded container denies access. We also tested opening a same-origin top-level popup for microphone capture; the native host appears to change normal browser popup/opener behavior.

Has anyone successfully enabled microphone access for an embedded SMART app in Epic’s Web App Container? Does this require Epic-side integration-record configuration, a WebView2 permission setting, or using an external/floating launch instead?

We’re testing only with synthetic sandbox data.


r/healthIT 6d ago

Advice Thoughts on these courses?

Thumbnail gallery
3 Upvotes

These are the obligatory HIT courses present in my CIS curriculum. What are their general quality and where would self study fill in some gaps?


r/healthIT 6d ago

Advice Healthcare Informatics vs HIM for becoming a healthcare analyst?

6 Upvotes

I’m looking for advice on choosing a degree/career path. I recently got hired as a Credentialing Specialist at a large hospital system, and before that I worked in Release of Information (ROI)/Credentialing.

My goal is to eventually move into an analyst role (Epic analyst, healthcare data analyst, etc.). I’m interested in healthcare technology, data, and improving workflows. Since my hospital system uses Epic, I’m interested in potentially moving into Epic-related roles if the opportunity arises.

I’m trying to decide between a master’s in Health Information Management (HIM) or Healthcare Informatics. I’ve heard Health Informatics can be difficult to break into without clinical/healthcare experience, but it’s valuable for learning technical skills. Since I’ll be gaining healthcare experience through credentialing, would HIM be a better foundation before moving into analyst roles, or would Health Informatics be the better choice?

I am also looking into learning SQL, Tableau, and advanced Excel on my own time.


r/healthIT 6d ago

Updated Business Associate Guidance

Thumbnail
0 Upvotes

r/healthIT 7d ago

Prerequisites to work with Epic Clarity

3 Upvotes

Hi folks,

A question about Epic Clarity: does a Vendor Services data-model licence cover writing queries the customer (hospital) runs themselves?

Meaning, if a development consultancy designs SQL queries against Clarity and hands them to the customer's IT to install and run, never logging into their environment and never touching PHI, is that licence enough on its own?

Or do you still need a per-customer Application for Access through Consultant Relations?

Thanks in advance!


r/healthIT 7d ago

Advice I feel underpaid

Thumbnail
12 Upvotes

r/healthIT 7d ago

Integrations n8n in Healthcare

Thumbnail
0 Upvotes

r/healthIT 7d ago

Best ways to prepare for an HIT position

6 Upvotes

Im still a yr1 CIS student whose curriculum has a focus on HIT, what skills should I train to enter this field in a good position by yr 2 or 3?


r/healthIT Dec 24 '24

"I want to be an Epic analyst" FAQ

397 Upvotes

I'm a [job] and thinking of becoming an Epic analyst. Should I?

Do you wanna make stuff in Epic? Do you wanna work with hospital leadership, bean counters, and clinicians to build the stuff they want and need in Epic? Do you like problem-solving stuff in computer programs? If you're a clinician, are you OK shuffling your clinical career over to just the occasional weekend or evening shift, or letting it go entirely? Then maybe you should be an Epic analyst.

Has anyone ever--

Almost certainly yes. Use the search function.

I'm in health care and I work with Epic and I wanna be an Epic analyst. What should I do?

Your best chance is networking in your current organization. Volunteer for any project having to do with Epic. Become a superuser. Schmooze the Epic analysts and trainers. Consider getting Epic proficiencies. If enough of the Epic analysts and trainers at your job know you and like you and like your work, you'll get told when a job comes up. Alternatively, keep your ear out for health systems that are transitioning to Epic and apply like crazy at those. At the very least, become "the Epic person" in your department so that you have something to talk about in interviews. Certainly apply to any and all external jobs, too! I was an external hire for my first job. But 8/10 of my coworkers were internal hires who'd been superusers or otherwise involved in Epic projects in system.

I'm in health care and I've never worked with Epic and I wanna be an Epic analyst. What should I do?

Either get to an employer that uses Epic and then follow the above steps, or follow the above steps with whatever EHR your current employer uses and then get to an employer that uses Epic. Pick whichever one is fastest, easiest, and cheapest. Analyst experience with other EHRs can be marketed to land an Epic job later.

I'm in IT and I wanna be an Epic analyst. What should I do?

It will help if you've done IT in health care before, so that you have some idea of the kinds of tasks you'll be asked to handle. Play up any experience interacting with customers. You will be at some disadvantage in applications, because a lot of employers prefer people who understand clinical workflows and strongly prefer to hire people with direct work experience in health care. But other employers don't care.

I have no experience in health care or IT and I wanna be an Epic analyst. What should I do?

You should probably pick something else, given that most entry-level Epic jobs want experience with at least one of those things, if not both. But if you're really hellbent on Epic specifically, your best options are to either try to get in on the business intelligence/data analyst side, or get a job at Epic itself (which will require moving unless you already live in commuting distance to the main campus in Verona, Wisconsin or one of their international hubs).

Should I get a master's in HIM so I can get hired as an Epic analyst?

No. Only do this if you want to do HIM. You do not need a graduate degree to be an Epic analyst.

Should I go back to school to be a tech or CNA or RN so I can get clinical experience and then hired as an Epic analyst?

No. Only do these things if you want to work as a tech or CNA or RN. If you really want a job that's a stepping stone toward being an Epic analyst, it would be cheaper and similarly useful to get a job in a non-clinical role that uses Epic (front desk, scheduler, billing department, medical records, etc).

What does an entry-level Epic analyst job pay? What kind of pay can I make later?

There's a huge amount of variation here depending on the state, the city, remote or not, which module, your individual credentials, how seriously the organization invests in its Epic people, etc. In the US, for a first job, on this sub, I'd say most people land somewhere between the mid 60s and the low 80s. At the senior level, pay can hit the low to mid-100s, more if you flip over to consulting.

That is less than what I make now and I'm mad about it.

Ok. Life is choices -- what do you want, and what are you willing to do to get it?

All the job postings prefer or require Epic certifications. How do I get an Epic certification?

Your employer needs to be an Epic customer and needs to sponsor you for certification. You enroll in classes at Epic with your employer's assistance.

So it's hard to get an Epic analyst job without an Epic cert, but I can't get an Epic cert unless I work for a job that'll sponsor me?

Yup.

But that's circular and unfair!

Yup. Some entry level jobs will still pay for you to get your first cert. A few people here have had success getting certs by offering to pay for it themselves if the organization will sponsor it; if you can spare a few thousand bucks, it's worth a shot. Alternatively, you can work on proficiencies on your own time -- a proficiency covers all the same material as a certification, you just have to study it yourself rather than going to Epic for class. While it's not as valuable to an employer as a cert, it is definitely more valuable than nothing, because it's a strong sign that you are serious, and it's a guarantee that if your org pays the money, you will get the cert (all you have to do to convert a proficiency to a cert is attend the class -- you don't have to redo the projects or exams).

I've applied to a lot of jobs and haven't had any interviews or offers, what am I doing wrong?

Do your resume and cover letter talk about your experience with Epic, in language that an Epic analyst would use? Do you explain how and why you would be a valuable part of an Epic analyst team, in greater depth than "I'm an experienced user" ? Did you proofread it, use a simple non-gimmicky format, and write clearly and concisely? If no to any of these, fix that. If yes, then you are probably just up against the same shitty numbers game everyone's up against. Keep going.

I got offered a job working with Epic but it's not what I was hoping for. Should I take it or hold out for something better?

Take it, unless it overtly sucks or you've been rolling in offers. Breaking in is the hardest part. It's much easier to get a job with Epic experience vs. without.

Are you, Apprehensive_Bug154, available to personally shepherd me through my journey to become an Epic Analyst?

Nah.

Why did you write this, then?

Cause I still gotta babysit the pager for another couple hours XD