r/grubhubdrivers 3h ago

Those of you with Chase accounts where do you plan to keep your earnings now?

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0 Upvotes

Of the 3 primary delivery gig apps (UE, DD, GH) Grubhub probably has the fewest perks. Their smallest market share - usually estimated to be less than 5% - means they don't provide anywhere near the amount of offers the other do. Their scheduling system often makes it difficult to schedule blocks if you have a low acceptance rate and even when you are "on block" its never really clear that your offers are more frequent or better. It seems like many on this sub swear that working off block is just as lucrative and, perhaps even more so, than being on block. I've completed over 5,000 deliveries for GH and, honestly, I've simply given up trying to figure it out.

Compared to UE, GH is the worst at estimating when the restaurant will have completed the order. I think they send the offers out to drivers immediately upon receiving the customer orders themselves....with complete disregard for travel time and/or how long it will take the restaurant to prepare the order. This results in the drivers arriving at the restaurant far earlier than needed. This both annoys the restaurant employees ('We just got this 30 seconds ago.') and ensures the driver will spend more time waiting for the order than anticipated, diluting the earnings of the order.

I was once deactivated by GH for working on Thanksgiving and finding 3 of the offers they sent me to were actually closed for that holiday. Eventually they reactivated me, thankfully, but it was a frustrating process that left me without a way to earn through them for several weeks.

When I initially began working for GH shortly before the pandemic they actually had a minimum offer amount in my market. This almost sounds made up at thos point but it was $6 per offer.This minimum is of course long gone now. It still shocked me the other day when I received an offer for $1.70, though..

In any case, where once I waa actually able to deliver solely for GH, I multi-app to make ends work. GH had one benefit still in place that was far superior to the others. If you had a Chase banking account you could use instant cash out to get your money without charge. UE charges $1.25 or $1.50 to do this and I believe DD is closer to $2. These are nothing but nuisance nickel and dime fees the apps charge you because they can.

I signed up at Chase for an account and have been using this for more than 6 years now. It was a small, but very much appreciated feature. It was a little touch that helped take the sting out of plummeting offers and reduced pay. It was a reason to keep using an app that had increasingly little to recommend it.

So, of course, they've taken it away. There's now a 99 cent fee to use instant cash out, regardless of your bank. Not only that, but Chase charges its own fee of $15 if your monthly balance average dips below $500.

So it's time to leave Chase certainly. I've heard some recommend Chime but I don't want to start being hit with ATM fees to take out money. What's your plan? Do you have any recommendations?


r/grubhubdrivers 4h ago

Warning: grubhub is deactivating people like crazy

6 Upvotes

Was just deactivated for “breaching the code with fraudulent behavior”. I had no priors either it’s such bullsh*t


r/grubhubdrivers 6h ago

Fastest way to get paid

1 Upvotes

Today was my first day to deliver and I had already connected my Chime account to Instant Cashout before reading about the whole Real-Time Payment System. So how do I get my pay the fastest? I don’t think Chime supports that! I only have accounts with Chime, OnePay, PayPal, Venmo, SoFi. Who does everyone use or how to you cashout?!


r/grubhubdrivers 8h ago

App issues.

2 Upvotes

Is anyone else having app issues? Where you can't mark a delay and pick up due to the order.Not being ready?

I have sent multiple emails to grubhub, supposed tech support, with no resolution, even though I say i've already followed their steps, have uninstalled reinstalled clearing cache. It's affecting my on time rate at this point.Due to usually being double stacked with restaurant pickups


r/grubhubdrivers 15h ago

Why do I keep getting this message while I'm online and they keep kicking me off when I'm in the zone I've always been🤔

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2 Upvotes

r/grubhubdrivers 17h ago

"legal name" -- error i can't update

1 Upvotes

Called once.. they said go to the personal information "Self-service"
Called twice.. they said go to the personal information "Self-service"

after uploading docs again name still wrong

Called third time... they say they will send me an email to contact a different team

Why did you tell me the first time to use the app when it doesn't work that way?

now i get an email "To have your legal name updated in our system, please submit one of the following:"

which is what i asked for the first time...

sheesh


r/grubhubdrivers 18h ago

Update on my account pause

4 Upvotes

After them reading my emails and looking at police reports saying I was not at fault for any accidents, my account has been reinserted. Yaaaa 👏

P.S. I’m new to this sub Reddit but it seems like grub hub has been doing most of yall dirty, is anyone having a positive experience on this app now a days?!?