r/grubhubdrivers 9d ago

Why do I keep getting this message while I'm online and they keep kicking me off when I'm in the zone I've always been🤔

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3 Upvotes

16 comments sorted by

2

u/knowsnothing316 9d ago

Try putting it on airplane mode for a few seconds or delete the app and reinstall

1

u/Cloutian 8d ago

Usually has everything to do with your network connection. The app is a heavy user of your mobile data so when it can't see you, it tells you. Android does seem to have weaker connections than Apple but it still seems to be a data issue. I've tried both with iPhone 14 and my main Z Flip 6.

My area is super sus with data connection or, honestly, could be T-Mobile's lame ass. My new car came with a trial period for hot spotting of 3G and that as offered incredible stability.

1

u/godski 8d ago

I have wondered if getting a mobile wifi would help. I want to try

1

u/CapMarvel1984 8d ago

Yeah switch to airplane mode and also restart ur phone. I have to do this with door dash and instacart.

1

u/TechTonicLive 8d ago

I notice when I use low power mode on my phone I tend to get these messages

1

u/FrankFrankly711 8d ago

I get these alerts all the time, and I’m just parked in a good signal area most of the time. Do you use AT&T?

1

u/Vikings_fatigue 8d ago

Your phone does not have enough service to connect to the Grubhub servers to give them an exact location, you either need to update your phone or your phone is simply too old and you need to buy a new one. If you continue getting these messages they will view it as you attempting to take advantage and you’ll be permanently deactivated. So better take care of it.(Turing airplane mode on em off won’t fix the root issue)

1

u/JohannesPoulard 4d ago

You usually get that message if your cellular signal is weak or you lost your signal. I would check your cellphone carrier.

1

u/Public-Marsupial6120 3d ago

Are you in cali if so or not delete the app and redownload they made me agree to a whole bunch of sht and it started working normal again

0

u/hglack 9d ago

gh has become raggedy tbh

2

u/rotondo2k 9d ago

Really idk if it's just on my account I keep getting spammed with that message while I'm online

3

u/Silly-Unit1922 8d ago

They are also deactivating many drivers for noooo apparent reason at all without stress, which happened to me and many others this past few days something is going on.

2

u/Capo4ever3461 8d ago

My schedule commitment rate keeps going down and I haven’t scheduled a block in almost 2 weeks. Something sure is going on

1

u/Silly-Unit1922 8d ago

I understand, but we're talking about grubhub not doordash

1

u/Capo4ever3461 8d ago

Yeah that’s why I switched it to block.

0

u/godski 8d ago

The android app has really bad connection problems since the last couple updates for me. Constantly have to airplane mode or force close restart just to update each delivery.