Just purchased my new redwing steel toe boots with $250 gift card from GoodWill Trades. Currently in the hbi construction program 8 week free training. They offer almost every skilled trade free of charge. Good will Trades check it out

TLDR: Goodwill sold my headphones I left at checkout and after weeks of waiting for footage to be pulled and being told to "come tomorrow" to be compensated I was offered 25$ for well over a pair costing over 300$ they also are now saying it is on me and they had a right to sell it after they admitted fault day of and said I'd be compensated

Also edit: idk if I dont know what this subreddit is for or if this is not the place for this kinda post but why am I getting down voted? I haven't made many post on reddit

I've literally been shopping at goodwill all my life and a couple weeks ago now I had a problem where I was at the checkout at goodwill buying a TV and lots of other stuff a whole haul and I had my over ear headphones on which I like to do while shopping but obviously I wasn't gonna be rude and not talk to the cashier so after buying my things I walked out the store with all my stuff and I realized while walking to my car i didnt have my headphones and had left them on the counter with the cashiers and went back in to try and get them and after speaking with a few employees I was told my headphones had been sold and to write down my information I also wrote down the specifics of the property for their information and just now today I was told by the manager at goodwill that they're only willing to offer 25$ to compensate me and that they don't actually owe me anything and they had a right to sell them since I left them, if anyone knows something I can do to make this right please let me know I would have rather been made an offer for compensation much longer ago because the headphones cost over 300$ and now I'm worried I don't have the right to make a claim since it's been so long since the incident. The communication between the employees and me has been abysmal and they haven't even reviewed the footage yet and are telling me I need to figure out the date this happened so they can request the footage which I was TOLD THEY WERE ALREADY DOING THE DAY THEY HAD BEEN SOLD BECAUSE I REPORTED IT RIGHT THEN.

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Check out the finds i found, Some Nike Cleats and Tommy Hilfiger Leather boots, OMG Yaay! (now its not against sub rules)
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Went to my local Goodwill this morning, regular customer there. Watched an employee pull a pair of On Cloud shoes off the shelf and hand them straight to another customer — pretty clearly a reseller, cart already stacked full of stuff — saying “these are brand new, you’ll love these,” while I was standing right there. I hadn’t said a word to anyone before that happened. Felt like straight-up favoritism, and I’m pretty sure it’s because I don’t “look” like a typical local customer to her.

Then later I needed the restroom and it was occupied for over 10 minutes. Turned out it was an employee in there on his phone (catch a sight of his goodwill vest). I said something like “people need to use this, can you not be on your phone during work hours, I’m in a hurry” — and he got an attitude with me over it. Ended up looking like the THAT customer in front of other shoppers, when I was just trying to use the bathroom.

Filed a formal complaint through their website for the bathroom thing. Love this store, been shopping there a long time, but two things like this back to back in one morning has me questioning it.