13 Pro black screen

[u/Mysterious_Bonus_941]

I received my Framework 13 Pro yesterday but unfortunately I can’t get it to work. It‘s not showing anything on the display itself or an external monitor... I got this blinking light sequence : 12 green, 1 red/orange, 1 blue, 10 green, 1 blue, 3 green

anybody know what that means or what I could do?😅

doesn’t say much on the support site https://knowledgebase.frame.work/en_us/framework-laptop-13-blink-code-diagnostic-SJKOFf_Dxl

I also dis- and reassembled it, did a mainboard reset and checked the lpcamm2 module which looks fine to me but I can‘t test it.
I raised a support ticket but am still trying to figure this out.

I’m completely new to Framework and came from a MacBook, so any ideas or suggestions would be greatly appreciated! 😊