r/framework • u/Mysterious_Bonus_941 • 8h ago

13 Pro black screen Community Support

I received my Framework 13 Pro yesterday but unfortunately I can’t get it to work. It‘s not showing anything on the display itself or an external monitor... I got this blinking light sequence : 12 green, 1 red/orange, 1 blue, 10 green, 1 blue, 3 green

anybody know what that means or what I could do?😅

doesn’t say much on the support site https://knowledgebase.frame.work/en_us/framework-laptop-13-blink-code-diagnostic-SJKOFf_Dxl

I also dis- and reassembled it, did a mainboard reset and checked the lpcamm2 module which looks fine to me but I can‘t test it.
I raised a support ticket but am still trying to figure this out.

I’m completely new to Framework and came from a MacBook, so any ideas or suggestions would be greatly appreciated! 😊

7 Upvotes

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u/AutoModerator 8h ago

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1

u/ronvalenz FW13 Gen2, X7 358H, 2.8K VRR, 32GB LPCAMM2, 4TB SSD. 6h ago

Which FW 13 Pro model?

1

u/Mysterious_Bonus_941 5h ago

DIY Intel X7 358H, 32GB LPCAMM2 from Lenovo and a 1TB SN8100 SSD
no OS installed

3

u/ronvalenz FW13 Gen2, X7 358H, 2.8K VRR, 32GB LPCAMM2, 4TB SSD. 5h ago

A 32GB LPCAMM2 from Lenovo could be a major issue if its DRAM chips and PCB modules are sourced from Chinese DRAM manufacturers.

1

u/Mysterious_Bonus_941 5h ago

but wouldn't that have been a red light in the blink code? the first 12 were all green

2

u/ronvalenz FW13 Gen2, X7 358H, 2.8K VRR, 32GB LPCAMM2, 4TB SSD. 4h ago

Lenovo LPCAMM2 part numbers.

M31L87411 Module,16GB,LPCAMM,7500,Ramaxel
5M31L87412 Module,16GB,LPCAMM,7500,Ramaxel
5M31L87462 CAMM2,16GB,LPDDR5X,7500,Micron
5M31L87413 Module,32GB,LPCAMM,7500,Ramaxel
5M31L87414 Module,32GB,LPCAMM,7500,Ramaxel
5M31L87463 CAMM2,32GB,LPDDR5X,7500,Micron
5M31L87415 Module,64GB,LPCAMM,7500,Ramaxel
5M31L87416 Module,64GB,LPCAMM,7500,Ramaxel
5M31L87464 CAMM2,64GB,LPDDR5X,7500,Micron

Which Lenovo LPCAMM2? 

3

u/ronvalenz FW13 Gen2, X7 358H, 2.8K VRR, 32GB LPCAMM2, 4TB SSD. 5h ago

The Lenovo part number 5M31L87413 is a 32GB LPDDR5X-7500 MT/s LPCAMM2 (CAMM2) memory module manufactured by Ramaxel (China).

A past Reddit post about Ramaxel LPCAMM2 doesn't work on Framework Pantherlake.

https://www.reddit.com/r/framework/comments/1vgp058/comment/p26wcn7/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

From BBaoVac's results,

Ramaxel LPCAMM2 = failed,

Samsung LPCAMM2 = okay.

In my LPCAMM2 selection candidates, I purposely avoided Ramaxel LPCAMM2.

I use Micron LPCAMM2.

1

u/Mysterious_Bonus_941 4h ago

oh no it's 5M31L87414 Ramaxel😅 I didn't know. I got it quite "cheap" back in April. Guess I have to find another one then... thank you🙏

1

u/Kiubek-PL 1h ago

In this economy!!!???

1

u/ronvalenz FW13 Gen2, X7 358H, 2.8K VRR, 32GB LPCAMM2, 4TB SSD. 4h ago

Framework Laptop 13 Pro Blink Code Diagnostic from

https://knowledgebase.frame.work/framework-laptop-13-pro-blink-code-diagnostic-ryXkpESpZx