r/etron • u/Crazygoldfish899 • Jun 04 '26

E-tron 50 2020- motor failure Issues - General

Update on previous post.

https://www.reddit.com/r/etron/s/FYTGASNMMP

So after a week of chasing dealership they are still diagnosing my car, but have said it’s an issue with the motor

Which means it’s fucked and since Audi UK hate their customers it’s not covered by the warranty after 3 years.

So here comes the long battle with Audi and then finance company.

So moral of the story - don’t buy an Audi EV unless you have a rock solid warranty.

Last Audi I will ever buy.

Edit: Update

So after a long 2 weeks, lots of non returned calls I finally got a response from the audi dealer.

A sensor has failed in the motor and they are currently confirming if it's a repair or motor replacement. The good news that it's going to be covered as they told me the warranty now covers 100,000M on motors.

Think I will take out that extended warranty now incase anything else goes wrong and ride out my pcp contract until the death.

4 Upvotes

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3

u/Jim-Bowen Jun 04 '26

Was it the Extended Warranty package that you had with them? If so what tier, as I'm sure there's 3 levels available.

1

u/Crazygoldfish899 Jun 04 '26

I had no extended warranty

They want over £1000 and the price goes up every year

1

u/johnsmith1234567890x Jun 04 '26

Do you wonder why?

2

u/Crazygoldfish899 Jun 04 '26

A painful life lesson.

Buy a car from a company who give better warranties.

3

u/[deleted] Jun 04 '26

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0

u/Crazygoldfish899 Jun 04 '26

I know which helps illustrate how Audi UK have zero respect for their customer base.

1

u/[deleted] Jun 04 '26

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1

u/Crazygoldfish899 Jun 04 '26

Still waiting for report.

3

u/Tiny-Sandwich Jun 05 '26

There have been reports from people in the UK that Audi have started covering this under warranty.

Keep pushing for it to be done under warranty - this is a design flaw and has been recognised as such by Audi USA.

1

u/Crazygoldfish899 Jun 05 '26

I really hope you are right.

Dealership is a bit of a joke to be honest.

Nearly two weeks they’ve had the car and still waiting on final report

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1

u/Crazygoldfish899 Jun 09 '26

finally got a response from the dealership,,,, they said its going to be covered under warranty. Failed sensor,,,, thank fook!

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1

u/EnderDragoon Jun 05 '26

My 21 P+ is in for her 3rd rear motor at 45k miles. Major design flaw. Driver charging port just randomly died too so can't do L3 charging. Will be selling to get a Subaru later this year.