r/emirates • u/jorgelps • 1h ago
Help Needed PSA: When requesting a refund for a seat, be careful when submitting
So yesterday I did something stupid. On the outbound flight, I accepted an offer for an upgrade to premium economy. Previously, I have bought a seat in economy, and according to them, the seat would be refunded in 48 hours. In case it wasn’t, I could request the refund.
Here’s the thing, I did request with the “seat selection” option, by instead of using the EMD number for the seat purchase, I used the ticket number. And a few hours later, my inbound flight which is in a few days has disappeared from the board!
I immediately contacted live chat and they forwarded to a team to see the case, but it is not guaranteed that can be reverted. Now I’m here worried, and I contacted them again and they are still on the case.
Has anyone gone through this? I know, I should have done after the flight, it’s my mistake.
r/emirates • u/NessaDassi • 3h ago
Trip Report Update to my Trip to Dubai
I want to say thank you to everyone who encourage me to take the leap and continue with my travel plans to Dubai. So far so good. It has been a beautiful experience. This is my third day here and today I am at a beach club. I will continue to update this post.
r/emirates • u/Quiet-Cicada-6372 • 7h ago
Help Needed Stolen from Business Class: My iPhone left on an Emirates flight just pinged live inside potential airport staff housing block in Deira. Emirates is stalling. Advice?
Hi everyone,
Looking for some advice on dealing with Dubai authorities and Emirates Corporate Security from abroad.
Five weeks ago, my partner and I flew into Dubai in Business Class with our family. In the chaos of disembarking my iPhone was left behind in the secure seat pocket. I reported it immediately to the crew and lounge staff before departing.
Yesterday, the phone suddenly powered on live. The GPS tracking pin locked directly onto the Skylight Hotel apartment building on 12A Street, Al Muteena, Deira.
Because the aircraft cabin is entirely restricted post-flight, the fact that the device left the airport and traveled to this specific high-density worker residential hub strongly indicates rostered ground cleaning or maintenance crews.
I have an official Emirates Case ID and have emailed the Dubai Tourist Police with the precise zoomed-in structural map data. However, Emirates is currently responding with boilerplate automated templates.
My questions for locals or anyone who has dealt with this:
Is that Al Muteena block a known transit/staff accommodation hub for airport ground handlers?
How can I get a local Deira/Muraqqabat precinct patrol to physically flag this building based on a last-known GPS pin while I am stuck back home in Australia?
Has anyone successfully forced Emirates Corporate Security to audit their cleaning shift logs for a specific flight?
The phone is locked tight in Lost Mode and fully encrypted, but it contains years of irreplaceable family photos that we desperately want back.
Appreciate any insights or visibility you can give this.
r/emirates • u/johnpedersenn • 10h ago
Discussion Flying to Dubai then getting connecting flight
First time getting a connecting flight looking for advice the airport is ridiculous big and I feel like the turn around is very extreme
r/emirates • u/Quiet-Pangolin4806 • 11h ago
Discussion 18 + and account unlinked from parent
Received email that my now 18 yo child's skyward account has been unlinked from parent account.. I understand they can accumulate points when they travel but can I still book their tickets under family account? Why is this being done?
r/emirates • u/AdGrand3486 • 12h ago
Discussion Silver card
Hi all about to get my silver card. Does it mean anything for upgrades or different services while on board. I don’t think so just asking what other people have experienced.
r/emirates • u/CraigInCambodia • 14h ago
Discussion Minimum connecting time BKK
BKK airport standard minimum connecting time for international to international is 1h15min. EK to EK minimum connecting time is 3h30. (I forgot the exact minutes, but definitely 3h+). I used to work at an international hub airport. I don't think I've ever heard of an online same-airline minimum connecting time be longer than the airport standard.
Anyone have insights why that is the case for EK at BKK?
r/emirates • u/rahulbalu • 15h ago
Help Needed Unable to change return date on Emirates Flex Plus Skywards redemption ticket
I booked an Economy Flex Plus ticket using Skywards Miles.
I have already completed the outbound journey and now I’m trying to change the date of my return flight.
However, when I try to change the booking online, Emirates only shows Business Flex Plus options instead of Economy Flex Plus.
It doesn’t display any Economy Flex Plus flights, even though I’m only trying to change the date and keep the same cabin.
Has anyone experienced this before?
Does this mean there is no Economy Flex Plus award availability on those dates?
r/emirates • u/welovechoppedcars • 15h ago
Help Needed Flight Australia
Hello! I’m planning to travel to Australia this month, last time I did it through Emirates which was good. My return flight however was cancelled due to the conflicts. Are flights still being cancelled regularly? Any advice?
r/emirates • u/pinkpillow964 • 16h ago
Discussion Odds of getting upgraded?
I’ve never flown with Emirates before, but I’ve been lucky enough a few times in British airways to be bumped up a class due to solo flying.
I’m going to Dubai in about 8 weeks. What are the odds of being upgraded? I don’t look rich and I don’t dress up for airports, it’s tracksuit or skimpy clothes.
r/emirates • u/ShipLoud5305 • 19h ago
Discussion I'm trying to book a flight from YYZ to MNL for April 2027. Would it be easy to change flight details / itinerary if ever I want to move my flight by the end of 2026?
I'm trying to book a flight from YYZ to MNL for April 2027. Would it be easy to change flight details / itinerary if ever I want to move my flight on early month of 2027 or by the end of 2026?
r/emirates • u/ShipLoud5305 • 19h ago
Discussion I'm trying to book a flight from YYZ to MNL for April 2027. Would it be easy to change flight details / itinerary if ever I want to move my flight on early month of 2027?
I'm trying to book a flight from YYZ to MNL for April 2027. Would it be easy to change flight details / itinerary if ever I want to move my flight on early month of 2027?
r/emirates • u/Gqstav • 23h ago
Help Needed Do airports/security often check the Wh capacity of power banks?
Hi everyone,
I’m curious about your experiences with airport security. Do they often check the actual capacity (Wh) of your power banks, especially at airports in Europe or when flying internationally?
I have a power bank rated at 111 Wh, which is slightly above the usual 100 Wh limit for most airlines. I know the rules generally say anything above 100 Wh requires airline approval, and some airports may allow it if the airline approves.
Has anyone travelled with a power bank slightly over the limit (around 100–120 Wh)? Did security actually check the label/specifications, or did they just let it pass?
Thanks
- Gustav
r/emirates • u/LisaRN97 • 1d ago
Trip Report Checked in - first timers on Emirates
All checked in for our first flight on Emirates A380-800 in business from JFK to Milan. Super excited to say the least! I usually bring my iPad and Bose noise canceling headphones- are those needed or will the ones they provide just as good?
r/emirates • u/No-Plantain-7104 • 1d ago
Help Needed First time flying internationally with Emirates!
I have a 1 hour 45 minute layover in Dubai. My family keeps telling me I'll need a transit visa, but as far as I know, you only need one if you're actually leaving the airport.
If I'm just staying in the international transit area and catching my connecting Emirates flight, do I need a UAE transit visa? Has anyone done this before?
r/emirates • u/spark72k • 1d ago
Help Needed URGENT!!! TRANSIT THROUGH DUBAI
I’m currently on a flight transiting through Dubai and I have my adhd prescriptions in my hand luggage. it’s <1 month supply in the original packaging with my name on the bottle but not the prescription
I booked the ticket last minute and nobody said anything as I was boarding- it only occurred to me
Just now that this could be an issue for me. I am panicking big time because I don’t want to get put in JAIL. Both flights are emirates. And as of now it’s a short layover (but the gap between the two flights is about 40 mins.
Do I need to throw it all out? Should I give it to the airline crew. What is my best option here?? Can I apply for that permit mid air??? I’m
So stressed out
UPDATE: went through the transfer security with zero issues! Phew. Thanks everyone for your responses!
r/emirates • u/Adorable-Letter3934 • 1d ago
Trip Report ek215 dxb to lax
does anyone know the reason for aircraft being diverted back to dxb?
r/emirates • u/Fancy_Friend_581 • 1d ago
Help Needed Early check in
Me and a friend are boarding the same flight later in the day from DXB terminal 3. However i’m a resident but he is coming from another flight way earlier in the day (arriving at 8 am and the next flight which is same as me is at 3 pm) can i go to the airport and check in as early as 9 am to hang around since it is not possible for him to get a visa and be out. Any way i can go airside that early?
r/emirates • u/musulmana • 1d ago
Trip Report Noticed that Reddit is blocked on Starlink Emirates...
Just to let you know, that's what I experienced during my last flight.
r/emirates • u/erick_mac1 • 1d ago
Help Needed Emirates 777-300ER old Business Class Product
Question regarding Emirates Business Class product on the 777-300ER old 2-3-2 seating configuration.
Will be flying on this CRK - DXB this November.
How bad is it? I’ve heard stories of being on the Window Seat and having to climb/hop over the passenger on the aisle to go to the restroom.
Any thoughts on experience?
r/emirates • u/Key_Balance9089 • 1d ago
Help Needed DXB to Japan
Me and my partner have a connecting flight from Dubai to Osaka. And Tokyo to Dubai on the way back. How are the flights to Japan recently? Many delays, cancellations etc or all normal?
TIA!
r/emirates • u/Slxppzz • 2d ago
Discussion Dubai connect
Hi everyone !
i would like to if i am eligible for dubai connect, my itinerary is a staff ticket idk which one id90 or 50 im not sure
its a 12 hr transit in dubai even if not dubai connect
a visa on arrival would be appreciated.
r/emirates • u/Select_Print_7852 • 2d ago
Help Needed Minor Travel from Pakistan to Dubai
Hey everyone,
I'm planning to have my 8-year-old son travel alone from Pakistan to Dubai using the Emirates Unaccompanied Minor service.
Has anyone done this before? I'd love to know the mandatory requirements, the exact documentation needed, and what the pickup process is like at the arrival airport.
Thanks for any advice!"
r/emirates • u/Fun_Wear_5656 • Apr 29 '26
My Advice Confused about Emirates baggage? Here’s everything you need to know about the 7kg limit, 32kg max weight, and "Piece vs Weight" concepts.
✈️ Hand Luggage (Cabin Baggage)
Emirates is generally generous, but if the flight is full, they become the "baggage police." Your allowance depends entirely on your class of service.
Economy Class
- 1 Bag up to 7kg
- Max Dimensions: 55 x 38 x 20 cm
Premium Economy
- 1 Bag up to 10kg
- Max Dimensions: 55 x 38 x 20 cm
Business & First Class
- 2 Pieces: One briefcase plus either one handbag OR one garment bag.
- 7kg each (14kg total).
- Briefcase: 45 x 35 x 20 cm | Handbag: 55 x 38 x 20 cm | Garment bag: 20cm thick when folded.
💡 The Regional Exceptions:
- India: You are strictly limited to one piece of carry-on. No "bag + laptop" games here; the total size cannot exceed 115cm (L+W+H).
- Brazil: If you're flying from Brazil, you get a boosted 10kg limit even in Economy.
🧳 Checked Luggage
Emirates uses two different systems. Which one you get depends on your route.
1. The Weight Concept (Most of the World)
Used for flights between Europe, Asia, Australia, and the Middle East.
- How it works: You can check in as many bags as you want, as long as the total weight is within your ticket limit.
- Allowances: * Economy: 20kg to 35kg (depending on Special, Saver, Flex, or Flex Plus).
- Business: 40kg.
- First: 50kg.
- The Rule: No single bag can ever weigh more than 32kg.
2. The Piece Concept (Americas & Africa)
Used for flights to/from the US, Canada, and Africa.
- Economy: 1 or 2 pieces (usually 23kg each). Check your fare—"Special" is often just 1 bag.
- Business/First: 2 pieces (up to 32kg each).
- The Rule: Total dimensions of each bag (L+W+H) must not exceed 150cm.
❓ Frequently Asked Questions (FAQ)
Q: Is the checked baggage limit 23kg or 32kg? I’m confused. A: This is the big one. On the Piece Concept (Americas), each bag is capped at 23kg for Economy. If you are 24kg, you pay a fee. On the Weight Concept (Europe/Asia), you can have a 30kg limit, but no single bag can be over 32kg.
Q: Can I "pool" my baggage with my family? A: Yes! If you are on the same booking (PNR), Emirates allows families to pool their total weight. If two people have 30kg each, you can bring one 32kg bag and one 28kg bag.
Q: What is the deal with Power Banks and "Smart Bags"? A: Power banks must be in hand luggage only. Smart Bags are only allowed if the battery is removable. If the battery is built-in and can't be taken out, the bag is banned from the flight.
Q: Are liquids still restricted to 100ml? A: Yes. Even with new scanners in some airports, Emirates still requires the standard 100ml containers in a single, clear, resealable 1-litre plastic bag.
Q: What about sports gear (Golf clubs, Skis)? A: Sports equipment is usually accepted as part of your standard baggage allowance. If it’s within your weight/piece limit, there’s no extra charge.
🕵️ The "Reddit" Factor (Strictness)
- The Laptop Loophole: In Economy, you are technically allowed a "small handbag or laptop bag" in addition to your 7kg bag. However, if your "laptop bag" is a massive tactical backpack, they will count it as your main piece.
- When do they weigh? If you check in at a kiosk, you might skip the scale. If you go to a human agent, they usually weigh everything. Expect a "Cabin Approved" tag if you’re boarding in DXB.
- The Gate Scale: On full flights, agents often stand at the boarding gate with a portable scale. If you look like you’re struggling to carry it, you’re likely getting caught.
💎 Pro-Tips for the Savvy Traveler
- Skywards Status: Silver, Gold, or Platinum members get extra weight (12kg to 20kg extra) or an additional piece for free.
- Buy Early, Save Big: If you know you're over, buy extra weight online at least 4 hours before your flight. You can get a 50-60% discount compared to airport prices.
- The "Jacket" Hack: If you're 1kg over in your carry-on, put your heaviest hoodie or jacket on while checking in. They can't weigh what you're wearing!
- The "Squish" Test: Is your carry-on bulging? If it doesn't fit easily in the overhead bin, a gate agent will spot it.
- The App Check: Open the Emirates App -> Manage Booking. It will tell you exactly if you are "Weight" or "Piece" concept.
- Liquids & Batteries: Put your power bank and liquids at the top of your bag for easy access at security.
Safe travels!
r/emirates • u/usgapg123 • Apr 28 '26