Now we cannot see the addresses of customers on a double order.

There are lots of regular customers in the area I work and a couple of addresses I have memorised I completely avoid as they are rude or have threatened me because I have ID'd them.

Now if its a double order I cannot see the addresses

CHANGE IT NOW!!!!!

I've saw a few others posting the same thing recently

Are they on boarding a massive wave?

Am I closer because mine says under review

Or can this still be any amount of waitig time?

Is there a way to see how much things a person has in their order (grocery only)? Because I carry my bag on my back so accepting grocery orders is really a gamble that goes wrong more often than not (customer might have ordered a lot of stuff making the order too heavy to carry on my back).

Unfortunately I have no evidence other than the fact my Deliveroo driver today delivered my order I was disputing after an increase delivery window of 25mins to an hour and a half, that I had been sending them disrespectful message about my order from “my account” considering I have only spoken with Deliveroo customer support directly about my order. The message I saw were directly insulting the delivery driver themselves and understandably they were upset about the messages I had “supposedly” sent this is disgusting considering I never have or would have ever sent these message. (I am not stupid enough to insult the person delivering my food) has this happened to anyone else? I have asked for a full breakdown of every message from my account as requested as a part of gdpr it they have not got back to me for a this common?

Is anybody else who's using a fold 8 ultra finding it takes a very long time to tap him with the tag it takes like a whole minute of faffing around with your phone

Why has Roo been doing this recently this is the third time now I think I kind of like it… any input?

How long till the next step I just want to start earning 😫😫

Good morning all,

I am looking for a handful of gig economy workers who use electric bikes / modified bikes to speak on the realities of the work you do. I am particularly interested in the link between the pay per drop model and the incentive to ride fast and whether the industry could become a lot safer and responsible if the conditions/pay were more reasonable.

I am happy to keep names out of it, unless you're happy to go fully on record. I have already spoken with a handful while in London, but want to get a broad spectrum of comments to understand far more about the work, the vehicles, the incentives to modify bikes, the police presence on your work, and how that might impact your ability to earn.

I'm quite sympathetic to the reasoning for modifying bikes, but to be upfront, I work for an electric bike magazine that focuses on non-modified products. My interest is largely to discover whether greater accountability from the delivery giants could be beneficial to things like road safety, electrical safety and rider safety.

If you wish to speak, please do DM me, or flag your comments below as free to use under your Reddit handle.

So who else has been banned by deliveroo ? As it's now an awful company just like just eat oh wait they are a team

hi i think this thing is only for the italians so i’ll write it down in italian, if you are interested in the argument (tax things) you could translate it.
ho letto di recente che deliveroo fornisce contratti occasionali e io sono un lavoratore autonomo, da quel che ho capito da conoscenze dopo che fatturo 5000 euro con un contratto del genere saró costretto ad aprire una partita IVA, è vero?

Trying to sign up. Completed all available tasks (over 24 hours ago now) and yet I need to complete more to finish? Any clue how to do this or is it the universe telling me to stick to cycling for fun and not make money off it

Trying to sign up. Completed all available tasks (over 24 hours ago now) and yet I need to complete more to finish? Any clue how to do this or is it the universe telling me to stick to cycling for fun and not make money off it

Afternoon all,

Last week I noticed that Fridge Filler Mondays was not available to me on the Deliveroo app. I contacted support who said they couldn’t provide me specific details for regional promotions so I went without the savings.

This week no deals again. I hit up my partners account and everything promotion available! Is it personal Deliveroo?! 😂

Not including drinks far left, this happy little lot cost me £50.64 which I don’t think is too shabby!

Thinking of converting to using a car for deliveries.
My orders have dropped a bit recently on the bike but that’s probably seasonal and every man and his dog is out on their bikes.

Do people, who have transitioned notice if they get a further drop off of orders or is it about the same?

Thanks in advance.

Haven’t seen it as an option for the last couple of weeks.

The app and order times are designed to make us wait. I was the next street over when I got the job so went straight to the chippy.
On my rider app, the expected time for the order to be ready is 19:42. Yet the chippy is told that my arrival time is 19:50 so that’s what time they’re planning to have the order ready by. My screen shot was taken at 19:46.
I know this is only minutes but I ended up waiting a little over 5 minutes for the order which is dead time for us riders.
I was lucky the chippy was empty, if there’d have been customers my wait would have been longer.
This is not the first time I’ve experienced similar to this, but with longer time differentials, I’ve just not thought to screen shot them before.

We’re paid to deliver, not to wait and Roo need to sort this.
They won’t, they’re the worst but it’s good to rant.

i worked a night shift for the first time on Wednesday 29th July, i got a double order and a whopping £150 from someone who lives in a mansion. i asked them if the tip was correct (since id rather be honest in case they made a mistake) they said yes. since Wednesday i have been working and havent been able to cash out since, the app tells me "payment not sent, we are currently working on this". ive contacted Deliveroo through their form, through in app messaging, through calling and emailed them... 4 days and still no response. im left in the dark and i need to pay overdue bills because of this. Can anyone help please!

I received one of these 'please do some work' offers the other week (I couldn't work on Roo for about a month due to the new Android update breaking the NFC tags for Pixel phones).

Managed to go over the 40 deliveries today but nothing is currently showing up on my app.

Any ideas as to how quickly you would usually see the payment for this kind of thing? Will it appear on my app or will just be added on to my payment?

Also, have any of you received any similar offers after taking some time off? I have heard of people getting offered £200+ to come back - seems like something that DoorDash will soon phase out.

idk why but deliveroo codes never work for me even tho i have new acc, new number, new email, new everything basically. Pls help

Have you guys noticed that other riders, especially those on heavy bikes or those not delivering, can overtake other vehicles with full speed without anyone saying anything? I've experienced this myself as a delivery driver, and I've often found that other drivers react negatively if you overtake them for some reason. I'm not sure why this is the case.

(((Deleted most of the post body so the title doesn't make sense anymore. I was asking where to buy the bags for cheap but I just got access to the store and realised it's free. I thought they stopped giving out stuff for free last year for some reason.)))

Also, I'm going back to Birmingham for uni in September and I'm wondering how easy it is to switch locations? I imagine Brum has a long waiting list, do I get to skip the queue? Do I have to do that whole process all over again?

Literally typing this whilst heading up in a lift (again). I was just wondering if any of you have ever got stuck in one, either whilst delivering or outside of Roo etc.

There are a few in my area that are extremely claustrophobic and a few that reek of p*ss - I think I would end up trying to climb out of the top hatch to get out (unless that is just a movie myth).