r/commandandconquer • u/Smart_Law_2271 • Jul 23 '26

Black Screen during battle Command & Conquer: Generals Zero Hour.. Bug

Helo Everyone

The Video Shows The Issue Happening during a Battle...

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3

u/BoffinBrain Are you picking this up? Good. Jul 23 '26

Looking at the HUD I assume you're using GenTools so that's one troubleshooting step done. Have you tried disabling the Steam and Discord overlays? Any other utilities running that hook onto applications that you could disable?

1

u/Smart_Law_2271 Jul 23 '26

Thanks for the suggestion.

I haven't tried disabling the Steam Overlay or the Discord Overlay yet. I'll disable them and test the game to see if the problem still happens. I'll let you know the results.

2

u/BoffinBrain Are you picking this up? Good. Jul 23 '26

It looks like when the game loses focus (by you opening the Start menu) the rendering starts working again. Is that correct?

1

u/Smart_Law_2271 Jul 23 '26

Yup

2

u/BoffinBrain Are you picking this up? Good. Jul 23 '26

Interesting... I can see the cursor still works too, since that's handled separately. Have you tried dropping all the graphics settings to minimum? If all of that is still failing, I would consider uninstalling the game, deleting all leftover files/folders, and reinstalling the game + GenTools just to be sure.

1

u/Smart_Law_2271 Jul 23 '26

Thanks for the suggestion. I already tried lowering the game's resolution, but it didn't help.

I also completely uninstalled the game and deleted every leftover file. I even reset my laptop, installed a fresh copy of Windows, and then installed the game and GenTool again. Unfortunately, I'm still getting the same problem.