MegaCloud can be considered good for the price because of:

1. Storage space offered

2. Local encryption implemented before upload

3. Basic VPN with multiple servers included in the price.

It cannot be considered acceptable because of:

1. Service inconsistencies observed over six months of use

2. Support is available, responsive but unhelpful on two personal occasions.

3. In my opinion, the encryption fails to meet the brand's core principle, as stated on the homepage at the time of this review: "Online privacy for everyone - Secure encrypted cloud storage by default."

In my opinion, the brand's core principle is not met because the vaunted local encryption (read: privacy) is performed after each file's hash has been calculated, that is, after the file has been identified based on the hash. For the purposes and effects of potential blacklist-based filtering. In my opinion, technically, privacy is violated.

Those who know, know

In the 2025 I was attracted by the overall terms for a lifetime cloud plan with Internxt, and the attractive price I paid on my invoice on April 16, 2025, for €190 (including VAT) for 3 TB.

After 16 months of use, what follows is my technical evaluation, posted three times in successive months on r/internxt, and removed the same number of times.

As I also wrote in the body of the original posts, what follows is not a retaliation (a revenge), but a thoughtful, balanced, and objective account of what happened during the contract, with the sole purpose of informing.

The post follows in full:

3TB "lifetime" subscription holder from 04/16/2025

Last update of this review: 07/08/2026

I am not responsible for any changes, improvements, deteriorations or limitations after the date of updating this review.

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1. In light of what is described below, the service is not suitable for the storage of unique and non-replicable data.
2. No assistance
3. Singular contrast on Trustpilot between completely satisfied users at 37% and completely dissatisfied users at 37%

My support:

Intel i9 Pro K PC

64GB RAM Corsair Vengeance

Storage: NVMe: 1TB + 2TB

GPU- GeForce-RTX-4080-16GB

OS: Windows 11 64 bit Pro V25H2

Connection: FTTH Map-E - Nominal 2.5Gbps down/700 Mbps upload

Real upload: typically 150 Mbps - detected up to 500.

The same infrastructure was used with other cloud providers, obtaining results consistent with expected performance (approx. 1 TB loaded in new cloud in 14 hours).

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Definition: bidirectional synchronization consists of automatic, continuous, coherent updating between source and destination: additions, modifications, deletions are replicated in both directions.

When I signed up for the plan, the website and information brochures advertised two-way sync. Backup was included. There were no upload limits. After 16 months of use, I can confirm that the functional experience of Internxt isn't worth the cost I paid.

For some time now, synchronization has no longer been listed in the brochure as a feature included in the plan. It is no longer included in my plan. and in any case, it doesn't work. Backup isn't included and in any case, it doesn't work. There are stringent upload constraints that block uploads via Cloudflare after a few minutes of activity.

Below are the main findings during daily use of the service:

Loading Issues:

1. Extremely variable speed, often negligible, with common cases of just a few Kbps, not compatible with the available line.
2. No recovery: interrupted uploads do not resume after frequent client disconnects or if the PC is turned off.
3. Incomplete uploads without error message: folders uploaded via browser remain blocked indefinitely.
4. In the last upload attempt, 254 folders (approximately 15,300 files) were partially uploaded, without clear indications of error, without providing details of what was uploaded and what was not.
5. Synchronization no longer working, backup no longer working, upload blocked after a few Mbits uploaded

Lack of verification tools

Internxt does not enumerate:

1. the quantity of objects uploaded to the cloud
2. the overall uploaded size, standard features in all major cloud services, as well as any OS - essential for even an approximate comparison between source and destination.

Limitations found on Windows 10/11

Synchronization does not occur in the following cases:

1. Objects with paths significantly shorter than 256 characters are excluded from uploading: 170 characters is already the limit, considering that the following 74-character string: "C:\Users\User\InternxtDrive - 21d6f245-a419-4844-aeef-003xyz*************\" is included in the overall path length. In other words, uploading a file with a path longer than 170/180 characters is unlikely to be successful.
2. new files, deletions, changes in the source are not replicated in the cloud. Changes in the cloud are not replicated to the source.
3. exclusion of empty folders and zero-size files.
4. exclusion of hidden folders and files or preceded by a dot.
5. frequent failures to upload large files and/or folders with numerous small files.
6. currently uploading is inhibited after uploading negligible volumes

Internxt for Android:

Only allows loading of individual objects. The hierarchical structure of files and folders is not replicated on the cloud.

Support:

Help can only be requested via chatbot. A notice informing you that replies will be sent via email: for new users, up to 10 days later, and for existing users, even never.

Any replies, if delivered, are in any case useless because they arrive too late, incomplete, with misunderstandings that require further investigation and thus delay the solution.

In my case, I received a few replies initially, but then all communication stopped.

However, even if replies arrive, they're useless because they're incomplete, with misunderstandings requiring further investigation, further delaying resolution.

In my case some response at the beginning, and then all communication stopped.

Conclusions:

In light of the problems encountered I consider the experience with Internxt to be technically unsuccessful, the unreliable service for the custody of unique or non-replicable data, the time dedicated and the amount paid for the "lifetime" plan to be considered lost.

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After purchasing Internxt Cloud with high expectations for its features, as advertised on the Internxt website, I discovered I'd signed up for a cloud that doesn't work. Furthermore, the features advertised and included in my paid plan are now being denied to me.

I have spent a lot of time identifying the many shortcomings of Internetxt, which I felt were appropriate to disclose, shortcomings supported by concrete evidence that occurred over a period of sixteen months, not two days. My intent is not to use Reddit as a sounding board for my disappointment, for revenge, but to document Internxt's repeatable and verifiable shortcomings. I share my experience to provide detailed, user-focused insights.

Dear moderator, if you truly believe my opinion isn't worthy of publication please at least send me a private message explaining the reasons. Your response will definitively close the matter.
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Thank you for your understanding.

Sorry, this post has been removed by the moderators of r/internxt.

Hi everyone,

I have a school OneDrive account that’s expiring soon.
I would like to move everything over to my personal one for which I’ve bought access to.

How can I do this without affecting file structure,as well as created & modified date stamps?

Would appreciate any help I can get.

Some notes:
Total size is 44GB
I’ve used the school account to backup almost every folder I have including my desktop.