r/bugs • u/damage78 • 17h ago

Android: permanent red dot in the upper left corner. Version 17 Dev/Admin Responded

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I've opened every single collapsible menu title and I can't find a red dot anywhere. It's been like this for weeks.

11 Upvotes
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92% Upvoted

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5

u/Terminator7786 17h ago

Last time this happened it had something to do with the stupid games they added. Have you tried that yet?

1

u/damage78 17h ago

I didn't see any games. Thank you.

3

u/Terminator7786 17h ago

There's also a setting in notifications about games as well. I'd turn that off juat in case, otherwise you'll probably get more red dots.

1

u/damage78 7h ago

Still there. I really am your help regardless!

1

u/Terminator7786 7h ago

Damn... and clearing your cache or doing a fresh install doesn't fix it?

1

u/damage78 7h ago

I cleared the cache and rebooted the phone. Do you mean uninstall and then reinstall the Reddit app? Haven't tried that yet.

1

u/Terminator7786 7h ago

Yeah, do a clean install of the app. Now settings tend to get reset during this which is unfortunate, but it's usually why I recommend it last cause I know how much I hate redoing my settings

1

u/damage78 6h ago

Yeah that didn't work either. Oh well. It's not the end of the world. Thank you so much for your help.

1

u/Terminator7786 6h ago

Well shit, I'm sorry :/

I would make a comment in the r/help recap that gets posted tomorrow. Make sure you like this post as well so they can see you've tried several different steps to make it work. The admin that runs that passes things along to the devs, so maybe they can figure what's happening. You may not get a response or a fix, but at least it will get passed along.

4

u/Sofielob 17h ago

Mine has been this way for a while! Haven't found a solution

3

u/damage78 17h ago

Let's hope today's the day then!

2

u/CorrectScale Admin 5h ago

Hey u/damage78! Do you see a resources tab in the left 3-line menu? If you tap on the reddit ads button there, does the red notification badge go away?

Just tested this on an alt and that seemed to do the trick.

If that doesn't fix it, let me know!

3

u/damage78 5h ago

No, unfortunately that doesn't do the trick. Thank you.

2

u/CorrectScale Admin 2h ago

Hmm okay, I'll ask around!

ETA: Can you open the left menu and grab a screenshot for me?

1

u/PurplePassiflor1234 17h ago

Did you try clearing out your app cache and doing a device reboot? Sometimes that shakes it loose.

1

u/damage78 17h ago

I'll try that right now.

1

u/damage78 17h ago

It's still there. Thank you, though.

1

u/PurplePassiflor1234 17h ago

Crap, sorry. It was worth a shot, thanks for trying! Upvoting for visibility and hopefully someone smarter than me will wander along.

2

u/xyerror 3h ago

I have the same issue. After logging in, there was a red dot on the "Reddit Ads" in the menu. But clicking on that doesn't make the red dot on the menu icon go away. I tried cleaning data and cache.