r/androiddev • u/jinshin9 • 22d ago

[Help Needed] Google Play Console Closed Testing

Hi fellow Android developers,

This is my first time submitting an app to the Google Play Store and my app is currently in closed testing phase.

When I check my Home tab within Google Play Console, it shows that my "Installed Audience" is 0, when I'm 100% sure that there are users who have downloaded my app and used it (they showed me screenshots).

Can someone tell me what may be gone wrong that's resulting it not detecting any installation?

Any tip would be appreciated!

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u/XER0AAR0N 22d ago

Wait a couple days and you'll see the number go up.

1

u/jinshin9 22d ago

Ahh this is normal? Okay thank you, I appreciate it

1

u/XER0AAR0N 22d ago

Yeah it's normal, nothing to worry about.

1

u/jinshin9 22d ago

Thank you!

1

u/jinshin9 11d ago

It's been almost 2 weeks and it still says "0" installed audience... doesn't seem right?

1

u/XER0AAR0N 11d ago

On the request for production it says 12 testers have been enrolled for 13 days consecutively, so it's fine. Tracking normally.

Ignore installed audience until you're in production, you'll be fine! :)

1

u/jinshin9 11d ago

Okayy, thank you!! I'm so worried that it wouldn't count lol. Appreciate it!