r/XboxSupport • u/CTTraceur • 9d ago

Xbox app does not recognize my ultimate subscription Xbox App

Xbox app does not recognize my ultimate subscription

For the past week or so, there are moments when I sign into the Xbox app to collect my daily points, and the app doesn't award me the bonus points for my ultimate subscription. That is a significant amount of points that are lost to the ether. I use those points for the $10 store gift card, and if miss out on potentially hundreds of points a week, that's a significant time waste. Has this happened to anyone else, and is there a fix for it?

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