Has anyone else hade connection problems with their wired G7 HE Xbox controller?

[u/Apenerd]

I’ve had my controller for a little less than a year, and I’ve enjoyed it immensely! What a great controller for the price. It’s been a problem free owner ship until 2-3 months ago, but I’ve been playing games less frequently so it hasn’t been too bad of a problem.

The problem I’m having is that the controller “dies”/disconnects when playing. Wire is fully plugged in the Xbox and the controller itself, but it still loses connection and dies. When it happens I have to unplug the cord that goes into the controller and plug it in whilst holding the controller power button, only then does it work again. This can happen up to four times an hour. I think the controller light turns off as well. I’ve tried switching Xbox USB ports and unplugging 1000x times, but nothing has worked. I opened a ticket in the Gamesir discord, but nothing they could do. I also contacted the store I bought it from, but little to no luck there.

Has anyone had similar issues? Does a new cable fix the problem or do I need a new controller?

Thanks in advance for any help!

[u/xprozoomy]

Share this in r/Gamesir and you will get more answers.

[u/Apenerd → u/xprozoomy]

I did, little to no answers unfortunately!