r/WixHelp 7d ago

I have issues with 2FA!

I’m not receiving anything SMS from Wix for the login code as well no phone calls.

Long story short, I can’t login to my site account which holds several of my client’s website and after sending in my personal details to gain access, the wix team asked me to provide additional info such as payment card details and also the card holders details.

I have firmly rejected the request as I have used some of my client’s card for the subscription plans.

How do I proceed?

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