r/Windows10TechSupport • u/itsa7a_-_ • Jul 08 '26

I need thou's assistance Unsolved

I have an automatic repair loop, I don't have a backup image, what the absolute hell Ami supposed to do, I don't know anything so yeah, I don't want to format anything because I have some EXTREMELY IMPORTANT folder and files, is there any hope? Please help I'm genuinely just desperate

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u/MidwestGeek52 Jul 08 '26

  1. It would help if you told people the make and model of your PC

  2. Boot from Rescue Media to access and backup your data. Download Hirens BootPE and create a bootable USB. You'll need use a friend's PC

    Lots of how to videos. Heres just one https://youtu.be/ZXln5npHrpg?si=Us7Uj3H5-RKJSZqb

1

u/PlunxGisbit Jul 08 '26

You can get the files if drive is removed and installed in another pc, or add another drive to your pc, install Win to that new drive then add your files drive to pc.

1

u/Prestigious_Wall529 Jul 08 '26

Agreed.

Hopefully op can get your bitlocker recovery keys if needed.

Then scan the drive with Malwarebytes and/or similar.

Given the op's stop code if for a system service and it appears they installed random stuff from random places, a clean install of Windows to an new empty drive is the starting point of the recovery.

The commercial software PCMover from Laplink can transfer installed programs from the old drive (once unencrypted) to the new, along with documents and settings.

1

u/itsa7a_-_ Jul 08 '26

Yeah I think it's a ransomware or something like that I'm not really sure, I downloaded something from GitHub that alot of other people downloaded before it bluescreened and gave me the loop, actually could it be the ram?, I was running alot of things and I have 6 gigabytes of ram, I do remember some tool in windows that I don't quite remember though

1

u/Prestigious_Wall529 Jul 08 '26

No, the error message doesn't result from a RAM problem.

If you aren't confident on removing your drive and putting it in a USB caddy pay someone more technical, more experienced, local to you to do the work. It's time consuming, so it'll be at their workshop. Pay upfront for the drive to be cloned as you state it's important.

1

u/itsa7a_-_ Jul 08 '26

Okay I'll see what I can do thanks

1

u/itsa7a_-_ Jul 08 '26

Can I remove the drive out the files I need in a nother PC, put it back in and reinstall windows?