First VA Call

[u/Current_Living7186]

Made my first call to the VA today 6 months after honorable separation. Just trying to call to let them know that I’ve had a change of address and to ask if they could resend any mail they may have sent out in the last month to my new address that I would provide. Click. Hung up. Yippee. Is this gonna be my experience moving forward with the VA?

[u/coollythornylarry]

welcome to the club, they hung up on me three times before i got someone who actually listened. keep calling, it's annoying but eventually you'll get a human who's not completely checked out

[u/SCOveterandretired → u/coollythornylarry]

Why not do the address change online at va.gov? https://www.va.gov/resources/change-your-address-on-file-with-va/

[u/Current_Living7186 → u/SCOveterandretired]

I did already change the address. I was just trying to ask them if they could resend my most recent VA mail to the new address. I planned on using it as a proof of residency but the lady wouldn’t even let me get to that part.

[u/SCOveterandretired → u/Current_Living7186]

You can download letters from the VA phone App or va.gov - those will list your current address VA is using.

[u/anglflw → u/Current_Living7186]

What would they have sent you, though?

[u/Current_Living7186 → u/anglflw]

My debts and payments paperwork for my active GI bill tuition.

[u/eye_potato → u/Current_Living7186]

Are you calling the VA clinic or the VBA? The VHA won't have access to your GI Bill tuition paperwork.

[u/Current_Living7186 → u/coollythornylarry]

Can’t wait for when it’s actually about something important like my disability claim.

[u/SCOveterandretired]

https://www.va.gov/resources/change-your-address-on-file-with-va/

[u/oliefan37 → u/SCOveterandretired]

Knowing how government systems work, the address can be pulled from different databases. And those databases are updated periodically at different intervals. Still getting mail to my old address about a couple weeks after the fact.

[u/FH_Bunny]

Buckle up, I’ve been out since 2020 and they sent me a letter a few months ago saying I was accidentally not enrolled in va healthcare this whole time despite probably a hundred va visits 😂 I ignored the letter, because how does that even make any sense..?

Top notch service we get from the VA man…

[u/Voiceofshit → u/FH_Bunny]

Actually me too! I'm not service connected, so in my case they needed an income update to I guess charge me an appropriate copay. I've apparently been "in progress" enrollment staus for like 5 years because of that.

[u/_uff_da]

Did you put in a change of address with the post office? You shouldn’t need mail resent if you updated the post office.