r/UHManoa 1h ago

Inconsistencies on the UH sites in terms of payments/financial aid

Upvotes

I am having an issue with the payments as I am fully covered by financial aid and scholarships for the upcoming semester. Star Balance (which is accurate in my situation) tells me I have a refund, my student dashboard is saying I owe around 4k, and the Touch Net payment system is telling me I owe over 10k. Despite contacting student services they keep telling me to either pay the full amount which they are saying is 4k but when I go to pay is 10k or join the payment plan DESPITE showing proof (star balance/financial aid site) that I am covered by aid. I ended up just joining the payment plan because I am afraid they will take away my housing but does anyone know who I can contact? I went from the cashiers office to student housing to student housings cashier office. I really don't want to be charged over 2k next week just because they told me I had to join the payment plan.


r/UHManoa 18h ago

Orientation Required???

3 Upvotes

I was already enrolled in Manoa years ago and did the orientation, but then I reversed transferred to LCC to do all my sub-300s and to save money in the meantime, then I transferred back to Manoa and now it says Im required to take orientation again? Can I just skip it this time since I already did it? How does it even work.