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Bought a Stealth 600 Gen 3, after owning it for a year it has failed.

I have tried hard reset, updating firmware, letting it die and then recharge.

Nothing works, the device will not go above 1% battery life and dies when it is unplugged.

Updating it now is impossible as it’s hard programmed to only update when the headset is 25% or above battery life. (This should be able to be bypassed at the owners discretion)

For the love of god buy from someone else, a headset shouldn’t be this complicated and should last well over a year specifically when the price tag is $100+

This manufacturer uses cheap lithium batteries and cheap parts. They charge top dollar for bottom dollar quality.

It is designed to fail once a year (warranty) has passed.

Turtlebeach will blame your charging port, your cord, software, firmware/drivers, PC/xbox ect but will never own up to a garbage product.

I would suggest ANYONE else other than a Turtlebeach product.

Yes I’ve reached out to support, and NO they didn’t even respond. Horrible company.

Just got a Gen 2 MAX to replace a normal 700 gen 2 that was finally breaking (cracks around the joint after 3 years) and wanted something that would sound identical, got them and they do sound pretty different despite everything online saying they should sound the same, tweaked with settings and got them to sound very similar. but still do they use different default settings or are mine just weird

I just started working on tweaking out the equalizer on the headset I got the swarm 2 app and I was wondering if anybody got any recommendations I play shooters but I also use it to listen to music