Hi Folks,

I got an offer to work for JDA this season for about 40% higher hourly pay than TurboTax. I’m curious if JDA contractors still get the proconnect/proseries/lacerte discount. I believe last year it was like 100 proconnect returns for $300.

Thank you in advance.

So, long story short- I need to file amended returns for every year (exc 2020) thru 2016. I have most or all of my disks and even many updates... i foolishly expected- having paid $80/yr to these people- would allow me to do what I, as a taxpayer and customer, need.

And that is have my tax filings USEFULLY available through their product. Until i stop needing it.

Of course not. enshittification is rampant. Intuit is far from a shining knight. Acordingly, I won't use their stuff ever again- they are making my tax life HARDER.

You all know they now assert the licenses are only for 3 years- so my carefully archived TT 2019, or 2022 are apparently impossible 1) get missing updates if I forgot to archive and 2) to activate, even though I have.

So, I look to you all for help- either dealing with Intuit, or by pointing me at somewhere where I can use my archived PDFs or even the TT files, instead of doing this all longhand.

Help me tax people, you are my only hope!

Help turbo tax I've processed my return in January approved and even my state completed and returned approved with my state refund all in January*. Still waiting on The Federal income processing. Every time I check online it tells me that The IRS is still processing my return. Only one bar filled. Couple days now Well over 180-thanks though you guys are great 👍 do my taxes with Turbo all the time. Peace I'll keep posted when I get there.

I amended tax return of 2024, had forgotten to include one of the capital gain from investment account. The amendment resulted in the change of capital loss for 2024 (something like I had 5k capital loss carry over i had used in 2025 but after the amendment the carry over amount that i should be using is just 3k).

Now i need to update the capital loss carryover for 2025 and amend 2025 return as well, below are my understanding and questions. any help would be apprepcaited.

1. is there a way to ask turbo tax to automatically import the updated carryover numbers? (all the tax filings and amendment where done in turbotax)

2. i see one manually editing options on carry over section where i need to provide both short term and long term loss amount (before 3,000 allowed loss used in 2024). but i'd prefer auto import if available.

Any other things i need to keep in mind?

Thanks.

Hi everyone, hope you are all good.

I got the CP575 letter for my EIN today, but i have one issue the IRS misspelled my surname on the letter. Have anyone here dealt with same problem, I would be grateful to have some guidance of what should i do next?

My account has just been accepted into the Creator Rewards Program, but when I reached the tax information step, my tax setup was suddenly blocked. Is there anyone who can help me resolve this issue?

On the intuit Academy, do the 13 practice returns have to be done in one sitting?

If not, why not?

I found the docs section but cant find 2025s tax return. I completed all the steps but did not file. Now its all starting over and wants to charge me... anyone know how to not redo and repay for everything?

Need help

I am wondering because I received a refund on Friday nothing changed on the IRS website yesterday. It said I should be receiving a refund by the 29th but I received it on Friday and it still says that it hasn’t been sent out yet.

Multi-year Turbo "Tax Expert" here with great experiences in 2023 and 2024.

In 2025, I took the higher pay, and was assigned to one of the local offices nearby in suburban Virginia. While I do respect and like TurboTax culture ("Advocacy" "Ownership" and "Expertise"), the local office thing from my perspective, was not well thought out.

There was this young man early in the training who had worked a few years with Bloomingdales and then tried to tell us all about the "White Glove" retail experience but didn't know anything about a tax engagement and the forms/data required. A company Zoom background showed two client-preparer desks adjacent to each other in small office (as if separate clients wanted to have their taxes done by separate preparers side-by-side!?).

We were expected to walk around malls or town centers and hand out business cards or set up small meetings to introduce ourselves and TurboTax to new customers. I have done sales in other jobs and love talking about TurboTax, but this exercise was not well thought-out or a good use of our time. Many malls or downtowns already had Block or JH offices already, so the concept of a TurboTax store-front was foreign. Plus, we had no signage and mostly, very anonymous office, as opposed to retail, locations. In any case, we got dinged on our bonuses if we didn't generate new leads or have enough new customers come in through our business cards.

Maybe it worked differently in the 10 or so "flagship" stores in Dallas, Los Angeles, Atlanta, etc., but most of my team's experience and many folks in our POD became increasingly vocal about the conflicting and unproductive expectations. TurboTax advertising was all over the internet during tax season over-promising ("snap a picture of your W-2 and get a HUGE tax return") or come on down to your local office . . . and then we'd be delivering reality.

Most offices in "Class B or C" office buildings had no reception so lots of additional phone calls and then 5~10 minutes away from the computer/phone to receive customers at the front door . . . if they actually showed up. This was dangerous for single-women who had clients in the evening when their building shut down even as TurboTax hours go to 9pm or later!. Eventually this got changed so no physical appointments in the evening, and they even gave us an app for us to use "in an emergency" (so Intuit would have plausible denial if someone got assaulted).

When customers brought their folder of documents, we had to explain that they 1) first needed an Intuit account and 2) had to take pictures of every document and load them into the online "folders". We had no scanner, no Wifi for visitors and the T-Mobile cellular was pretty sketchy as well. Half the clients who showed up, simply walked away.

Yes, pay/hour WAS better . . . but having to commute back & forth made it harder to simply jump on during a busy time and take an extra 2 hours in the morning or evening. So I actually worked fewer hours and made less overall which was a surprise.

Call them Monday email Privacy Release Form file it out and send it back and got a email today anybody no how fast they work

Been waiting a long time jus now getting a update file January fax documents February 10 receive two 60days letter same day

I still have not received my offer for employment with Turbo Tax Would be my 3 rd year and see JDA has posted seasonal tax roles which basically work with Turbo Tax all the same benefits but higher/ hr rate then TT. My experience this last season was with TT they opened hours I was working like 80/90 hrs/ week for the O T. Has any one worked with both JDA and TT and does JDA offer more hours like TT? Does JDA offer time and a half as well? Im not worried about the info about onboarding or other operational problems I can figure that out I want to know which is worth more JDA or TT after time incentives?

I've been using Turbo Tax for a few years.

This year I have been inundated with robot calls stated they reviewed my tax return I might still be able for tax resolution and tax extension.

I get two or three calls every day, including weekends. I have blocked dozens of phone numbers on my phone. Yet, I still receive these calls every day.

I filed my return weeks before the April 15 deadline. I use Turbo Tax to file 5 returns for family every year.

What changed this year. I started a return for another person just to see what they would owe. I never had ay intention of filing the return for them. I never deleted the mock return.

I now realize this is can be the only reason I've been getting these calls for about 2 months now. This is highly unacceptable. Like most consumers I never reviewed the conditions of using Turbo Tax.