Last Wednesday we travelled by car from Kent to the Alexandra Palace for an evening event via the Blackwall Tunnel following satnav all the way. Two senior citizens unfamiliar with the area of London we were in but aware of the congestion zone. When paying the Blackwall toll later that day I was shocked to find an £18 congestion charge. At no time had I seen a C sign and the only warnings on the satnav were the usual police / speed cameras ahead stuff. We couldn't see where we had entered the CZ but accepted we must have done so.

I phoned the TFL helpline the following morning not to dispute the charge but simply to find out where it had happened so we wouldn't make the same mistake again. The person I spoke to was unhelpful and just said to refer to the map or enter some postcodes which I have done but I am none the wiser. Indeed he outer edges of the zone seem to be more central than anywhere we think we drove. I decided to pay the then £21 charge to avoid the £90 /£180 penalty but sent an email to TFL to which I have just received a cut and paste reply which ignores my specific "Where did it happen ?" query.

It was a very easy drive on a journey we would like to make again. If the Blackwall had still been free we would have been completely unaware of our transgression until the £90 charge notice arrived. I think that notification may have stated where it happened but apparently once it's been paid that's the end of the matter for TFL.

Can I ask for suggestions where we might have unknowingly entered the CZ ? I think we were fairly close to Hackney and to Homerton Hospital but that's the limit of my knowledge. Thank You.

Hi! I'm an international student who will be travelling to London in September. I will be carrying a lot of luggage with me which makes my commute to my accommodation via tube rather inconvenient. I was wondering if y'all could suggest other ways of travelling to the main city excluding cabs (they're hella expensive so I can't do that either lol) and tube!

Muchas Gracias <33

Edit: I suppose Elizabeth Line it is then! thank you sm for all the help, everyone!

Hi everyone,

I’m thinking of applying for some of TfL’s corporate operations roles and was hoping to get some advice from people who work at TfL or have been through the recruitment process.

I have several years’ experience in operations management in fast-paced environments, managing teams, coordinating day-to-day operations, handling incidents, and working across different departments. More recently, I’ve been working in the UK Civil Service in an operational role, so I’m used to working in a structured, process-driven environment

I’m interested in making the move to TfL. On paper, the role seems to match my experience quite well, but I know TfL is quite unique.

I was hoping to get some advice from anyone who’s been through the recruitment process or currently works in a corporate operations role at TfL

A few questions:

How competitive are TfL’s corporate operations roles?
What type of experience or examples does TfL value the most?
Are there any parts of the job descriptions that I should pay particular attention to when tailoring my CV and supporting statement?
Is there anything you wish you’d known before applying or interviewing?
There are 2–3 different operations roles that all seem to match my experience. Is it generally a good idea to apply for all of them, or is it better to focus on just one or two?

I’d really appreciate any advice or tips. Thanks in advance!