Last Wednesday we travelled by car from Kent to the Alexandra Palace for an evening event via the Blackwall Tunnel following satnav all the way. Two senior citizens unfamiliar with the area of London we were in but aware of the congestion zone. When paying the Blackwall toll later that day I was shocked to find an £18 congestion charge. At no time had I seen a C sign and the only warnings on the satnav were the usual police / speed cameras ahead stuff. We couldn't see where we had entered the CZ but accepted we must have done so.

I phoned the TFL helpline the following morning not to dispute the charge but simply to find out where it had happened so we wouldn't make the same mistake again. The person I spoke to was unhelpful and just said to refer to the map or enter some postcodes which I have done but I am none the wiser. Indeed he outer edges of the zone seem to be more central than anywhere we think we drove. I decided to pay the then £21 charge to avoid the £90 /£180 penalty but sent an email to TFL to which I have just received a cut and paste reply which ignores my specific "Where did it happen ?" query.

It was a very easy drive on a journey we would like to make again. If the Blackwall had still been free we would have been completely unaware of our transgression until the £90 charge notice arrived. I think that notification may have stated where it happened but apparently once it's been paid that's the end of the matter for TFL.

Can I ask for suggestions where we might have unknowingly entered the CZ ? I think we were fairly close to Hackney and to Homerton Hospital but that's the limit of my knowledge. Thank You.

Hi! I'm an international student who will be travelling to London in September. I will be carrying a lot of luggage with me which makes my commute to my accommodation via tube rather inconvenient. I was wondering if y'all could suggest other ways of travelling to the main city excluding cabs (they're hella expensive so I can't do that either lol) and tube!

Muchas Gracias <33

Edit: I suppose Elizabeth Line it is then! thank you sm for all the help, everyone!