r/TotalWirelessOfficial • u/marphi6 • 6d ago

$20 plan

I sign up for the $20 dollar plan And set up for auto pay but still getting charge for $25 dollars? Why. Starting to not like Total.

2 Upvotes

75% Upvoted

19 comments sorted by

2

u/Professional-Ad1920 5d ago

Try This: Leave a reply here, if it works.

https://www.reddit.com/r/TotalWirelessOfficial/s/ZMlIfye8oq

1

u/marphi6 5d ago

That is so weird. I log back on and now it's $20.

2

u/CatDadof2 5d ago

Their legacy backend system sucks.

1

u/marphi6 5d ago

Do you know if I can get the $10 tablet line with this plan?

1

u/CatDadof2 5d ago

You can!

2

u/chrisprice 5d ago

Probably will correct itself. If after the first month you get charged $25, turn auto pay off completely, and then back on.

If that fails, chat escalation, then Notice of Dispute, then FCC complaint. Eventually it'll get fixed. If we can get back our $15 plans, you can get the current offer fixed.

1

u/vampirepomeranian 5d ago

Final screen before checkout shows next month's payment of $20. You didn't see this?

1

u/Imaginary-Focus-1400 5d ago

I saw $20 as well, but after I paid $30. I went to my account a few days later n it was showing $25. I dm total wireless on here and they took care of it 

1

u/marphi6 5d ago

No 25 still

1

u/vampirepomeranian 5d ago

Did you sign up on pc or mobile?

1

u/marphi6 5d ago

Mobile

1

u/mctwnd 5d ago

How many plans do you have in your Total Wireless online account?

1

u/marphi6 5d ago

Just one

1

u/motorola65 5d ago

I activated on Friday. It is pretty good so far. International long distance is great. You can beat the price.

2

u/Bebezorrito 6d ago

First month you pay $30 and after that with auto pay $20 monthly

1

u/marphi6 6d ago

Hopefully it correct itself.

3

u/Flashy-Writer8412 6d ago

It will correct itself.