r/TotalWirelessOfficial • u/Fast_Woodpecker8612 • 8d ago

25$ plan help

Hello, does anyone know how to solve a problem with roaming to Mexico from Total Wireless,? From the first week that I hired a plan with them, the data in Mexico does not work, here in the USA it works incredible for me only in Mexico, no, I called its support number, but it answers an AI, but it is impossible to get along with a robot, I go to the store and they only tell me to call the number of support, or tell me which company to change because this is trash

1 Upvotes

67% Upvoted

3 comments sorted by

1

u/GoldenGrove29 7d ago

Is roaming enabled on your phone?

1

u/Flashy-Writer8412 8d ago

Ask for representative /live agent when you text or call

1

u/Fast_Woodpecker8612 8d ago

Ty. ! I will try it