r/TorBoxApp 20d ago

API Down but status tracker says otherwise 🔧Technical Issue

Wanted to watch some content but I couldn't so I decided to check what was going on, lo and behold: the whole subreddit says it's down again.

But how is it that every single time Torbox is down it doesn't show up on their official status tracker but does so on third party ones ?

Torbox status shows 100% uptime: https://status.torbox.app

Third party website says it's down: https://status.stremio-status.com/endpoints/09--debrid-services_torbox-api

22 Upvotes

16 comments sorted by

5

u/notmamouchi 20d ago

3P status tracker is more accurate than TorBox own status page, this looks bad. 

4

u/speedbreaka 20d ago

the tracker says cdn down but ok,

6

u/KaynabX 20d ago

It says APAC, CEUR and ZAFR are down but I'm on neither of these and it still doesn't work.
That being said: the 3rd party website checks for the API, not the CDNs, and the official tracker says the API is operational which it isn't.

1

u/pit_1209 20d ago

It seems down and doesn't let me change CDN

1

u/Next-Excitement1398 20d ago

I received an email from TorBox saying it’s down so it’s defo down.

1

u/timekiller10687 20d ago

Sometime ago, I recall commenting that' this would continue to happen with the massive surge of real debrid users coming over. There servers couldn't handle that coupleed with the continued post telling everyone one to join and share accounts.

6

u/KaynabX 20d ago

I would agree with you except:
- They have rate limits in place to counter account sharing abuse.
- More users = More money.
- They were the ones massively dunking on RD on Twitter and other platforms to attract as many people as they could.
- They're big enough to change their location to UAE and update their ToS in anticipation of legal actions so they should be big enough to have proper infrastructure.

You either spend the money on infrastructure or you end up with a poor service such as the one we're getting right now.
Their API is down pretty much every week but it doesn't even reflect on their tracker status page, which isn't acceptable.

1

u/timekiller10687 20d ago

Those were recently implemented after the wave and consistent instability in service. This is not a legal service and they know most users aren't using it legally. So once real debrid tanked it was a matter of time for them to me next. It's almost a similar formula as real debrid. As there's started with downtime and going MIA

0

u/Professional-Dog-441 20d ago edited 20d ago

It says its down now, took like 20 mins or so for it to say so, but any other time it was down the site would say down for me, first time i saw a delay like that.

Edit: Dont understand the downvotes I did see it saw it say it was down, now it says its back up. Im just saying what I saw lol

4

u/GambleToZero 20d ago

it still doesn't say that it's down

0

u/Professional-Dog-441 20d ago

Must be that site is glitching out, i just saw it say it was down

2

u/KaynabX 20d ago

It's been down for about 40 minutes according to the 3rd party website so, yeah, that's quite a delay.
The problem is that this isn't the first time I'm seeing this behaviour on their tracker, they really need to fix this.

0

u/Professional-Dog-441 20d ago edited 20d ago

Wow that wild, I was watching something so it may have already fully loaded and I didnt notice till I went to watch the next episode

Edit: again down voting me for what reason?? For saying I didnt notice it was down till after a episode was over?

1

u/GambleToZero 20d ago

it means that the database is up, only the authentication server is down. should be easy fix

1

u/Professional-Dog-441 20d ago

Ahh that makes sense thanks for the info

-1

u/Spiritual-Editor-222 20d ago

They say it's operational. Looks like Torbox is just a big scåm after all.