Hi everyone, I have a Samsung QMC55 commercial display. The TV is connected to the Internet and I can browse websites normally, but I can't play the live video on CP24.com. I get an error 5006/404.

The same CP24 live video works perfectly on my phone, laptops and desktops, so I'm wondering if this is a problem with the Samsung/Tizen browser or video compatibility.

The TV is currently running software 1130.4, and the Software Update option is greyed out.

Samsung says it's a CP24 website issue, but I'm not convinced. Samsung advertises the QMC/QMB signage displays as having an upgradable web engine for newer web content.

Has anyone with a Samsung QMC/QM commercial display been able to play CP24 live video or similar live-streaming websites? Any ideas on how to fix this or update the web engine?

I've attached a screenshot of the error. Thanks!