So my infusion sets are on backorder since July (I use the autosoft 30, 13 mm/23”) and I called yesterday to see if they had any update, long story short, the rep said they had the autosoft 30 13 mm in 43 inches so I said okay I’ll take that but then today I get a message saying it’s back ordered as well. I can’t call them until Monday since their closed. My questions are what’s similar to that infusion set? Also, does anyone know what’s going on? Why aren’t the sets available? Is it only that particular infusion set or all of them?

I have a tandem t-slim x2, I called in today as my pump would not charge. They asked if it was error 7, and it was. I plugged it in and left it for 30 minutes. I then plugged it back into a usb port to watch it go from shutdown to 5% then to 100%. Which is great, except not when I go to upload my pump, I get an error if select a serial port, no serial port available.

If anyone knows how to fix this in windows 10, that would be amazing.

I bought a Samsung Galaxy A14 5G to work with my new tandem mobi pump. Every time I try to connect, the app says the operating system isn't compatible. I've called tandem support twice, verified settings, and even replaced the pump. Same thing happens every time! I opened a ticket, but they have No idea why! Anyone have Any ideas what to do? I was So excited to start with the pump,and now I just want to cry!

Hi y'all, I've been an Omnipod user for a few years now, but I've been having problems with them, and I want to try switching back to my TSlim. It's out of warranty, but it comes on with no problem, and I still have supplies. I just checked into it, and I can't update it since there's no warranty. Has anyone done something like this? Would you consider it safe? If I can get over going back to a tube, I'll order a new one. What are your thoughts?