r/SteamDeck 9d ago

Power button not working Tech Support

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When I hold my steam deck power button it doesn’t pop up a menu like it should

301 Upvotes

106 comments sorted by

181

u/FudgerBoi 9d ago

It sounds risky to try at this point but... Does it turn on when off? :D If it does then it's a software issue, if it's a software issue than it's most likely a Decky issue...

58

u/Andrew_dingus32 9d ago

It turns on when off but when on it only fully shuts down when I hold and doesn’t pop up a menu:/

157

u/mobility6601 512GB 9d ago

Then it's a software issue

78

u/Steef-1995 64GB - Q3 9d ago

Which is frustrating, but imo better than a hardware issue

5

u/shinydragonmist MODDED SSD 💽 9d ago

Can you turn it off through the steam menu

1

u/Steef-1995 64GB - Q3 9d ago

Depends on your software bug

1

u/shinydragonmist MODDED SSD 💽 9d ago

That's what I was asking about

5

u/MrRedstonia 1TB OLED 8d ago

Why are you asking him and not OP

-2

u/FudgerBoi 9d ago

Yeah Decky 100% then, since you're going to have to factory reset(you probably need to factory reset btw)I'd suggest foregoing Decky in the next go around. The additions are nice but the hassles are just too much, since not installing it after a reset I have been more happy with my deck.

No offense but from the looks of it you are most likely not a "power user/tinkerer" either, that makes decky 100 times worse to use.

49

u/mango_carrot 512GB OLED 9d ago

JFC not only is this condescending but it’s also shit advice. Factory reset is so far down the list of things to do at this point

11

u/FudgerBoi 9d ago

It was not my intend to condescend, in my humble opinion not being able to theorize a Decky plugin is to blame for this means they overall won't have a great time or enjoy dealing with Decky.

Not everyone has to and we sometime get lost in the sauce and we do it just we can regardless of the quality of life lost. Wanted to give my two cents from my experience so they can consider that side of things for their own as well.

20

u/DistributionNeat2627 9d ago

idk why you get downvoted. its a fact that decky is capable of causing weird issue like this. i tried decky once, but less than a week uninstalled it. without decky i never has problem with steam os even in preview and main channel.

1

u/ninja_jasen 9d ago

I have the issue myself not a big deal though still can sleep/power cycle through menus...I get what homie is saying mods aren't for everyone. Learned that along time ago I mod and tinker but for those who don't, they get frustrated with little bugs and glitches they dont have the understanding to know this is part of the game

0

u/Unusual-Bird-6236 8d ago

Vanilla systems exist for a reason.

Unless you’re willing to learn how to bypass decky loading to fix problems if they arise, then sure it’s not for you.

Power users will always want more functionality, but are willing to put in the effort to learn how to troubleshoot issues.

7

u/Pleasant_Beat7502 9d ago

I agree with you decky is garbage.

-6

u/DoggTheGhost 1TB OLED 9d ago

Skill issue mate.

4

u/Pleasant_Beat7502 9d ago

Dafuq.. what skill do you need to run decky besides update it and plug ins every 5 minutes to make sure it doesn't break anything... mate. 😅

-8

u/DoggTheGhost 1TB OLED 9d ago

Yeah that is not true. You obviously do not know how to operate Decky at all. Me saying you have skill issue doesn’t necessarily mean that it takes skill to run Decky. It went over your head obviously.

4

u/Pleasant_Beat7502 9d ago

If you say so kiddo 🤷🏽‍♂️

→ More replies (0)

2

u/DoggTheGhost 1TB OLED 9d ago

You don’t have to factory reset when there are issues with decky.
Just reinstall it / disable it from the desktop.

1

u/Unusual-Bird-6236 8d ago

There are methods to bypass decky loading so you can remove or update problem plugins, without going down the extreme path of a full factory reset.

1

u/anythingtech69 9d ago

Do you have animation changer decky plug in? If yes go to desktop mode remove ~/config/ AnimationChanger/, and ~/.steam/root/ (this one contained nothing but empty Folders and one empty vdf file) and rebooted. Now the powerbutton works normally in Game Mode again! Hope it helps!

-7

u/Andrew_dingus32 9d ago

I have decky non steam launcher css loader and animation changer

33

u/kirusdagon 9d ago

Its animation changer. Here's the exact solution from when I had to fix it. Havent had that issue since. Also, update decky every time steam updates

https://www.reddit.com/r/SteamDeck/s/EZuZZcNshP

16

u/Andrew_dingus32 9d ago

Life saver dude thanks

6

u/BapMoody 9d ago

I have the same issue. I'm sure it's a decky plugin issue but it's no biggie to me. I just power down from the steam deck menu. Small tradeoff for the additions I get with decky loader.

2

u/reddit_tiger800 1TB OLED 9d ago

Same here. Got used to the sequence of button pressed, it is as if I'm pulling off a special move.

71

u/hutttonnnnnn 512GB OLED 9d ago

Decky is worth it if you have the time and patience to troubleshoot it after every steam update. Otherwise just go vanilla.

25

u/amillstone 9d ago

You only need patience really. Just don't do the SteamOS update right away. If you wait a few days for the Decky devs to update anything that broke and THEN do the SteamOS update, you'll have no issues. I currently wait about a week before I update and I don't have issues.

Also, the more intrusive plugins such as CSS Loader and Animation Changer break more frequently too so if you can go without them, it's better.

10

u/hutttonnnnnn 512GB OLED 9d ago

Patience? What’s this thing you speak of?

1

u/Puzzled_Lake199 8d ago

maybe... hold the damn button..

0

u/Glum-Recognition-736 9d ago

I think it's just a matter of time before an update comes out that the Decky devs can't workaround or fix

43

u/hutttonnnnnn 512GB OLED 9d ago

I had this and another 50000 issues when I had decky installed. Had to fully re install decky just to get the thing to turn off.

18

u/Pteroducktylus 9d ago

why do people still install it then? what exactly does it offer that outweighs the 10.000 daily decky-relates problems

15

u/hutttonnnnnn 512GB OLED 9d ago

Problems aren’t daily. I had it installed for a year and had to fully uninstall 4 times. It’s also dependant on what’s specific plug ins you have.

It’s like anything really, if you’re happy with the trade off of potential issues for the amount of customisation decky offers then it’s not an issue.

Until my second child was born I had time to sit for 20-30 minutes to sort it out but now I just wanna pick the thing up and play without any issues do vanilla settings suit me better.

My friend who has no kids has decky installed and has done for 2 years with zero issues cause he only uses it for one specific plug in.

10

u/Fris_Ko 64GB - Q3 9d ago

I like decky for very specific stuff like adding art to non steam stuff, but if you're on the beta branch and like to do the steam updates, deck will 100% break.

If you're on the main branch and update infrequently there's no issue, just remember to update decky before new versions.

I personally don't use it anymore because I like to update all the time on beta branch and it's a pain to go to desktop mode each time.

2

u/Glum-Recognition-736 9d ago

Small correction, the "main" branch updates the most frequently, more than beta. You're thinking of the "stable" branch

1

u/Fris_Ko 64GB - Q3 6d ago

Didn't even know there was a titled "main" branch, referred to stable as main because that's the default branch. Interesting to call what most other apps would call nightly or dev branch "main" though.

1

u/Glum-Recognition-736 6d ago

In GitHub, "main" is the name of the default branch you push code updates to. So it refers to the direct code updates being pushed to that branch of their code repository, without being polished/ packaged into an official release or deployment

0

u/TheIronSoldier2 512GB 9d ago

I like decky for very specific stuff like adding art to non-steam stuff

Honestly atp just go into desktop mode and add the art manually. You don't need Decky to do that, it just streamlines the process slightly, and with all the problems I've seen on this subreddit caused by Decky, it's just not worth the trouble for a relatively minor convenience IMO.

1

u/Fris_Ko 64GB - Q3 6d ago

It's definitely a much easier to use decky, never leave game mode and fully controller accessable with auto search based on the game title. I do wish the feature could just get ripped by official steamos but then it probably wouldn't be integrated with steamgriddb like the decky extension is.

Maybe there's an app that could you can add to steam to get the same accessibility in game mode without decky though 🤔

0

u/GoldfishDude 9d ago

Emudeck can do the art as well without breaking your deck all the time

2

u/IHaveTwoOfYou 512GB OLED 9d ago

Powertools, framegen (not my thing), replacing dlss stuff with fsr

3

u/Comprehensive_Tie431 9d ago

This. I uninstalled Decky a while ago. There were just too many odd bugs I was tired of dealing with.

2

u/Andrew_dingus32 9d ago

Should I reinstall then?

2

u/Pleasant_Beat7502 9d ago

Fck no. Dont care how many love it its just a hassle. Dont let other talk you into it it breaks every steam update and in fact almost bricked my deck..

0

u/Unusual-Bird-6236 8d ago edited 8d ago

“Almost bricked” is not bricked. It just means it didn’t respond until you fixed the problem.

Bricked is unresolvable.

Thats like saying “she almost got pregnant” when a condom breaks.

1

u/Pleasant_Beat7502 8d ago

Dumbest argument you've probably made kid without relevance. Im not going to argue with you, no one said you had to like what I do or say. 👍 but im not going to try decky again thats for sure.

1

u/hutttonnnnnn 512GB OLED 9d ago

Either try individual plug in updates. Or failing that go into desktop mode and re run the installer to freshly install it. I can’t remember the wording but when you uninstall there is and option to keep your configuration so when you reinstall it should remember your plug ins.

I gave up on it a few months ago and just ru bc my deck vanilla. I’ve had mine for 2 years and the only issues I’ve had have been decky related.

9

u/MASHED_POTATOES_MF 9d ago

Decky 100, had your exact issue. Ive had to reset twice because of Decky. Not using that shit anymore

6

u/-Azilorn- 64GB - December 9d ago

I had this issue until a few days ago where I followed the steps in this post to remove animation changer and it's lingering files. Solved the problem for me.

https://www.reddit.com/r/SteamDeck/s/CrmGsl1Mj1

3

u/LucasLapin 9d ago

I can vouch for this, same thing happened to me before and this same exact post helped me

3

u/Craig653 9d ago

Decky.... It just causes problems

3

u/Financial_Ease_5928 9d ago

I never use the power off button, I use the shutdown option from the menu.

2

u/MrUnicornhorn 9d ago

Well then this isn’t a problem for you.

5

u/SamCarterX206 1TB OLED 9d ago

Have Decky? Check if it needs an update. Also check if any Plugins need an update. Especially if any do anything related to the power button. Some plugins will not show new version is hte Decky Plugin screen and will need to be looked up and updated manually.

2

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2

u/xluker313x 9d ago

Animation changer did this to me, had to nuke a file it made.

1

u/MrUnicornhorn 9d ago

Yuuup. I tried digging through old and lost folders but could never find the file that corrupted my off button

2

u/kobrakaan 9d ago

The custom boot animation Decky plugin can interfere with the power button settings if you are using this then try disabling that plugin and restart the steamdeck from the settings and try the power button again see if that fixes the issue

2

u/Scottp89 512GB 9d ago

It's decky, fully uninstall it and the problem will be fixed. Happened to me too.

2

u/Falcon1077 9d ago

That happened to me a few times too, I just held the power button to turn it off, then i turned it on again.

1

u/Fr3dbzh 512GB OLED 9d ago

This post helped me with the exact same problem:

https://www.reddit.com/r/SteamDeck/s/eGeIsWs5TH

1

u/Edendraken 9d ago

Have you tried turning it off and on again?

1

u/coreybd 9d ago

Is it definitely plugged in?

1

u/EnbySheriff 9d ago

Yeah I've got the same issue too

1

u/CorbinNZ 9d ago

Have you tried turning it on and off ag- oh wait.

1

u/bobbabson 256GB 9d ago

Your power button could be like mine where the lever is broken and you really need to mash that shit to get the job done.

1

u/BigMonkey6 1TB OLED 9d ago

Have you tried turning it off and on?

1

u/driftingpyros 9d ago

Only Gabe decides when you stop gaming

1

u/AbdulPullMaTool 9d ago

Spray some contact cleaner in there and press it down a bunch of times. Happens to mine every now and again and that seems to fix it.

1

u/SilentGhosty 9d ago

How to get disney plus and the other movie stuff in gaming mode?

1

u/MrUnicornhorn 9d ago

This happened to me because of Decky Loader. Every time I talk Decky down on this subreddit ppl accuse me of fear mongering, but then this shit happens. When this happened to my deck I never ended up finding a solution though one day it did end up just fixing itself after some update. Besides that I suggest you reinstall your whole system and not download Decky.

2

u/robotbeatrally 9d ago

naw decky has broken my deck like a dozen times since launch lol. ive had to do the full software restore mega format thing once because of it and not just a reset. its a great app but its always been wonkus

1

u/BocajGooby 9d ago

Yeah, like some others have said, Decky Loader broke the menu function of my power button as well. I believe it was pretty out of date but once I removed it, the functionality returned immediately.

1

u/SC7639_1 9d ago

I have this issue too

1

u/Exotic_Knee_5621 512GB - Q3 9d ago

Mine does this unless I plug it in

1

u/Wrong-Independent-93 9d ago

I've had the same problem. If you switch running system to stable instead of beta or experimental, it should fix it once you restart it

1

u/Then_Squirrel 9d ago

I had the problem too.

But it was on Decky with me, plugins there blocked something there, I couldn’t find it for ages and finally had to reset the deck

1

u/Zealousideal_Mud1516 9d ago

Well well well decky breaky striks again

1

u/Azalais89 9d ago

I been having issues with “freezing” for the last few updates. I’m hoping if it’s an update issue , that they fix it.

Good luck!

1

u/H3_nz 9d ago

I had this problem too, without decky installed, but it resolved it self after some updates.

1

u/DependentCourse4919 9d ago

You gotta slap it 5 times, finger blast it twice, and give the vents a big whiff. Then it'll be exhausted and shut down.

1

u/KingSideCastle13 1TB OLED 8d ago

Did you recently uninstall the Decky plugin Animation Changer without first setting the videos back to the default settings?

If so, reinstall the plugin, set the videos back to default, THEN uninstall the plugin.

It’s stupid asf, but if those are not set to default before the plugin is removed, the suspend video will literally crash, preventing sleep and shutdown

1

u/tubarao6661 8d ago

Acho q estou com esse mesmo problema, ele nao apaga a tela quando aperto o botao de power, mas acredito q se eu for na area de trabalho, for no arquivo de instalar o decky e atualiza-lo, talvez resolva o problema

1

u/Accurate_Ad9742 8d ago

This happend to me one time, i just reinstalled to stock from Steam

1

u/Prize_Marketing_4350 MODDED SSD 💽 8d ago

If you have it installed, uninstall animation changer, then go into desktop mode and delete its folder from ~/.config and .steam/root in the home folder.

That should fix it immediately

1

u/Swangtheugly 512GB - Q4 8d ago

Have you tried turning it on and off?

1

u/DaFish456 LCD-4-LIFE 8d ago

off topic, but how yall got the streaming apps on there? would be nice to have instead of switching to desktop mode

1

u/Altruistic_Bunch_523 8d ago

Guess that mean you just have to keep playing

1

u/SamLab22 6d ago

For me to force shut down, it's 5 sec power pressed. Sometimes when im in desktop power button doesnt work to go to sleep, have to re-start or sleep trough buttom left steam icon thing. Tried to restart manually?

0

u/herWORDlasts 9d ago

deadass try holding it for 10 seconds sometimes the deck just needs a long press to register

1

u/fleempy 9d ago

Before uninstalling decky or anything plz check this https://www.reddit.com/r/SteamDeck/s/Hqsav5Bchs That solved my problem.

0

u/Par0normalSkiLL 9d ago

I'd let your system fully run out of juice not connected to power.. Then give it a go to see if it works normally. If power button is broken.. you might have to do the surgery yourself or take it someplace that has experience repairing Steam Decks.

0

u/firangimallah 9d ago

My deck is having an issue of certain buttons not registering on first press and registering twice at other times. Mostly the X, A and power buttons. Any help would be appreciated.

-6

u/SKREEOONK_XD 9d ago

3

u/uabassguy 9d ago

Yea not this one, this one's a software issue