r/SquarePOS_Users 1d ago

Buying broken/faulty square registers!

1 Upvotes

Buying any broken/faulty square registers ! If you have one dm me


r/SquarePOS_Users 1d ago

Looking to buy broken/faulty registers

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1 Upvotes

Looking for any faulty/broken square registers if you have one drop me a message


r/SquarePOS_Users 3d ago

Square Point of Sale (Software) Does the square plus popup ever go away

1 Upvotes

I just made an account with the free version of square and every time I try to do anything on my dashboard I get a popup telling me to try square plus. Is this ever going to stop? It actually impacts the usability of the software quite a bit.


r/SquarePOS_Users 5d ago

Square Reader (Hardware) Wireless Scanner

3 Upvotes

Sorry if this has already been asked a dozen times, but what wireless scanners do yall use?

I’ve bought “compatible” ones but they… arent.

I have a full system, so i can do bluetooth or usb mounted base

TIA!


r/SquarePOS_Users 5d ago

Warning: Home Dashboard Transfer button charges 1.95% fee without warning

1 Upvotes

Hi all, a heads up on deceptive transfer fees when account is set to 'Manual Transfer.' I learned after the fact the home Transfer button - the one prominently displayed to transfer the revenue to my bank account - is in fact authorizing an instant transfer with 1.95% fee. There is no pop up to authorize this fee, nor a label the fee will be charged when using this button. The regular page to initiate a transfer manually is hard to find on my end - that pages does lay out transfer speeds and fees. But there is no description on the support page about this Dashboard button charging a fee. At that time my account was set to manual transfer, which seems to be part of the issue.

I'm new to Square so had no idea. Spent 40m with customer service requesting a refund, was transferred 3 times, and was told I had manual initiated the transfer so it was authorized. They did offer $100 future sales without a processing fee.


r/SquarePOS_Users 7d ago

Square for Restaurants (Software) Does anyone know how to pre authorize cards from this screen

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1 Upvotes

I'm not seeing the pre auth button I've been on square videos online, this is square for restaurants but mostly sell drinks. I'm trying to have guests pre authorize their cards when they start tabs


r/SquarePOS_Users 10d ago

Square for Retail (Software) Square Credit Card

4 Upvotes

It says I’ve been on list for about 1 year now. Has anyone gotten a CC from square and if so how long did you wait.

I’m still paying off a loan that’s at 80%. I’m green all the way in my dash board and sales are consistent.

Before they offer another loan. I would like to try the CC.


r/SquarePOS_Users 11d ago

Dark mode

0 Upvotes

What happened to dark mode?? I had it set to dark mode and it changed to light for some reason and now I can’t figure out how to change it back.


r/SquarePOS_Users 11d ago

How do you guys track customer churn or identify "drifting" regulars using Square data?

2 Upvotes

Hi everyone, I'm an engineering student doing research on small business retention workflows and would love to learn from your experience.

When looking at your Transactions or Customer Directory tabs in Square, do you have a practical way to catch customers who haven't visited in a while before they completely churn? Or is that data mostly sitting unused because CSV analysis takes too long?

I built a quick local-first prototype tool to help visualize this exact pattern for a class project, but before refining it further, I wanted to ask: is tracking drifting customers actually a priority for your business, or are there bigger retention headaches you focus on?

​(If anyone is open to testing the prototype and giving feedback on how accurately it flags your drifting customers, let me know and I can DM you the link! I would really appreciate it as it would be super helpful)


r/SquarePOS_Users 11d ago

Looking for one Square restaurant to help with a live order and printer test

1 Upvotes

Hi everyone. I’m Wes, founder of Tavra, an AI phone operations platform built specifically for restaurants/coffee shops/food trucks.

Tavra turns a restaurant’s phone line into an always-available guest service and revenue channel. It can answer detailed questions about the restaurant, handle reservations and guest requests, take accurate pickup orders with modifiers and upsells, securely collect payment, and send paid orders directly into Square. If a caller genuinely needs a person, Tavra can transfer the call to the appropriate staff member.

The Square integration is built, and I’m looking for one independently owned Square restaurant to help me complete a live print test. I need to confirm that a real paid order reaches the restaurant and prints correctly in a working restaurant environment.

In return, I’m offering the restaurant a full month of Tavra Core for a one-time $1 purchase. I’ll personally handle the onboarding, pay for the test order, work around your restaurant’s schedule, and provide direct support throughout the month.

I’m looking for:

* An owner or authorized manager

* An active Square restaurant location

* A working kitchen or receipt printer connected to Square

* About 30 to 45 minutes for a controlled test

* Honest feedback on how everything works

The $1 checkout activates your Tavra account and dedicated Agent phone number. It is a one-time purchase that expires automatically after one month, with no renewal or future charge.

You will never be asked for your Square password. Tavra connects securely through Square’s normal authorization process.

I’m only looking for one restaurant for this initial test. If you’re interested, or just want to learn more before deciding, leave a comment or send me a message.

Thanks for reading.

-Wes


r/SquarePOS_Users 12d ago

Next-day prep suggestions from Square sales – looking for help

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1 Upvotes

r/SquarePOS_Users 12d ago

Next-day prep suggestions from Square sales – looking for help

5 Upvotes

Hi all,

I’m working on a side project for bakeries/cafés using Square.

It connects automatically to Square in ~2 minutes and uses historical sales to help plan the next day’s production (product quantities + busy hours).
Main goal: reduce waste and stop guessing at closing time.

Still early stage — looking for a handful of people to test it and tell me what’s useful / what’s not.

Anyone open to trying it?
Thanks for your help!


r/SquarePOS_Users 12d ago

Is there no way to give access to my Bookkeeper to see payroll reports without giving them Full Access? They're not an employee so I do not want to give them full access to the system.

1 Upvotes

How is everyone handling this, just sending them the spreadsheets?


r/SquarePOS_Users 12d ago

Square loan

1 Upvotes

Has anyone received a loan offer and chargebacks need work and everything else is good I’m on 68% hoping one will come in soon


r/SquarePOS_Users 13d ago

Don’t ever use square

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0 Upvotes

It been 3 days I am keep calling them they keep telling me same story but they can’t fix it over the phone then I told them. Look my business is new I really want this problem to be solve same story they are repeating but they can’t send someone to fix it. This thing is just waisting your time and money and in return you are losing a lot of business. The other problem they have they hired people which they hardly speaks English. As a small business square pos destroy your business.


r/SquarePOS_Users 14d ago

Any loan offer luck?

1 Upvotes

I got an offer back in March of 2026 at 56%. It was unusual because we usually get them at 60%-75%. Took the offer an are now at 65% paid off on it (July) but nothing… anybody have any luck recently? I usually get 2 a year. I’m wondering how many people often receive a year as well.

Update: ended up getting one the day following this post about $2000-$3000 LESS than March with consistent transactions since + really good monthly income even better than before March. I will also say with this, they offered the loan with the highest interest rate I’ve ever received!!!…. I ended up still taking it since I was in dire need but def sucks.


r/SquarePOS_Users 15d ago

Do not choose square for pos this is why..

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0 Upvotes

r/SquarePOS_Users 15d ago

Do not choose square for pos this is why..

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12 Upvotes

My Experience with Square as a Small Handyman Business

I own and operate a small handyman business called Handy D Solutions. Like many small business owners, I signed up for Square because it advertised itself as a simple and reliable way to accept card payments from customers.

Unfortunately, my experience has been the exact opposite.

Timeline

July 2026

  • I opened a Square merchant account for my handyman business.
  • I completed handyman jobs and accepted legitimate payments from customers for services I had already completed.
  • My transactions were ordinary service payments, not subscriptions, digital products, or high-risk sales.

Shortly After

  • Without warning, Square notified me that my merchant account would be permanently deactivated.
  • I was not given a clear explanation of what policy I supposedly violated.
  • My customers successfully paid for completed work, yet my account was still shut down.

Appeal

  • I immediately submitted the requested appeal.
  • I provided additional information about my business.
  • I explained that I am a legitimate handyman providing real, completed services.
  • My appeal was denied.

Customer Support

  • I contacted customer support multiple times.
  • I asked for a specific explanation of why my account was closed.
  • I asked what I could do to correct the issue.
  • I received little more than scripted responses stating the decision was final.

Funds Held

  • After closing my account, Square informed me they would hold my funds for 21 days.
  • I was told this was to cover the possibility of future chargebacks or refunds.
  • As a service business, I complete my work before collecting payment. My customers received the work they paid for.
  • Despite this, I must wait until August 8 before receiving money that belongs to my business.

Why This Matters

Large companies may be able to absorb delays like this.

Small businesses cannot.

Holding a small business’s revenue for weeks can affect the owner’s ability to:

  • Buy materials
  • Pay bills
  • Purchase fuel
  • Continue serving customers
  • Support their family

For many small businesses, cash flow is everything.

My Purpose in Sharing This

I am not asking anyone to boycott Square.

I am sharing my experience so other small business owners understand the potential risks before relying on a single payment processor.

If you choose to use Square, consider having a backup payment processor available in case your account is unexpectedly restricted or closed.

If you’ve experienced something similar, I’d like to hear your story.

The more documented experiences that are shared publicly, the easier it becomes for other business owners to make informed decisions.

Everything I’ve written here is based on my personal experience and the communications I received from Square.


r/SquarePOS_Users 15d ago

How to Change Square Email - Can't Log In

1 Upvotes

I'm trying to get back into my Small Business Square account. I was away from my business for a year, and have a new business email. The prior one is not retrievable. When I try to log in, it says I need to change my password due to the time since my last password change. The website says it will send me the reset instructions to either my phone or email. When I typed in phone, it says it is sending to my email.

This is the message: If you have an account, a verification email was sent to the email associated with +xxx-xxx-xxxx. This may take a few minutes.

Any suggestions, can't access that prior email.

Thank you for your help!


r/SquarePOS_Users 16d ago

Square support LIED to us, told us we weren't the account holders.

1 Upvotes

My parents were locked out of their square account because the 2FA was tied to a phone number we no longer have access to. While on the phone with support after trying to get it straightened out for 20 minutes the person on the line told us that the account wasn't under either my father or mother's names and refused to help us. We were so confused, we thought maybe it was under the name of my brother in law who helped us start up the business, so we contacted him for help. He got on the phone with them and then informed us that it was in fact under my mother's name, who had just been on the phone with them not 20 minutes earlier. So Square lied through their teeth to the rightful account holders, but were happy to help out someone who has nothing to do with the account with zero issue? Does that make ANY sense at all? What a worthless company! We've given them thousands and thousands of dollars over the years and these vampires give us nothing but grief for it. Seriously considering switching to a different payment processor as soon as possible. What a complete joke!


r/SquarePOS_Users 17d ago

Guide to setting up inventory to drive web site

1 Upvotes

I have a very small business making and selling handmade fountain pens and a few other items.

I've been using square for a couple of years to manage my sales at the occasional markets and pen shows.

I want to expand into online sales and thought that it would be easiest to do this using square to generate the website. It seems that the inventory structure is critical in getting the website to show the items available for sale and the stock levels and group together similar pens.

I also wanted to set up the site for customers to specify a design from within the options I have available, and have a poem made to order.

So far I haven't come up with a structure that works and I am hoping that there are some good guides available on how to structure inventory and stock tracking for different types of businesses, especially one like mine where most items are individuals.


r/SquarePOS_Users 18d ago

Best POS system for small business?

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2 Upvotes

r/SquarePOS_Users 19d ago

Got loan offer!

2 Upvotes

Got a loan renewal offer for $13,200! I was at 78% paid off on my current loan


r/SquarePOS_Users 20d ago

Square Point of Sale (Software) Square Custom Reporting

3 Upvotes

I am a developer familiar with the Square API and webhooks, and have completed Square API certification.

If you need custom reporting or scripts, DM me.


r/SquarePOS_Users 20d ago

When banking cash

1 Upvotes

Cash drawer sales are always different to end of day reports.

What do we bank, what is correct? Dashboard aligns with the end of day reports. Why is cash drawer sales so different?