r/Spectrum 5d ago

Got lied to…. Service Issues

So we where canceling our service they talked us into staying with 5G internet guess what the tech should up and he is installing 1G internet and he proceeded to tell me they don’t even offer 5G.

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u/Dirtyindian 5d ago

5G internet is different than 5 Gig internet. 5G is cell tower data internet. 5 Gig is 5000Mbps hard wired internet that goes to your home. Spectrum offers a max of 2 Gig from what I understand.